Overview:
LMI is seeking a User Success and Product Management Analyst to collaborate with stakeholders to ensure user needs are effectively integrated into the development process for a technology-driven supply chain risk management capability supporting the Department of Defense. This is a Hybrid position, offering a combination of telework and on-site work.
LMI: Innovation at the Pace of Need™
At LMI, we’re reimagining the path from insight to outcome at the new speed of possible. Combining a legacy of over 60 years of federal expertise with our innovation ecosystem, we minimize time to value and accelerate mission success. We energize the brightest minds with emerging technologies to inspire creative solutioning and push the boundaries of capability. LMI advances the pace of progress, enabling our customers to thrive while adapting to evolving mission needs. Come join the organization consistently ranked as a top workplace!

Responsibilities:

• Work directly with Logistics and Supply Chain clients, prospective clients, and other enterprise stakeholders to document and ensure access to applications and systems

• Manage and solicit feedback by users and prospective users to create and update:

• • User groups and personas to organize key questions for application development
• Workflows to understand how key questions can or should be answered
• Use human-centered design best practices to create wireframes to guide application development
• Familiarity with Figma or other software for whiteboarding and documenting general user interface requirements
• Assist with day-to-day planning and road-mapping to steer application development milestones to address user needs and general project requirements
• Desire to work cross-functionally with application developers, data professionals, data scientists, and other logistics subject matter experts

Qualifications:

• Bachelor’s degree in application design, user experience, software development, digital design, or business process management
• 1-3 years of experience in UI/UX design, change management, design strategy, system design, or system testing
• Understanding of supply chain or supply chain risk management concepts

• Experience with:

• • Agile-based development
• Change management
• JIRA or project management software
• Effective analytical, conceptual, and problem-solving skills
• Self-starter and eager to work or lead in a team environment
• Active DoD Secret clearance, or ability to obtain DoD Secret clearance
  Targeted Salary Range: $55,000 - $94,000

• Work directly with Logistics and Supply Chain clients, prospective clients, and other enterprise stakeholders to document and ensure access to applications and systems
• Manage and solicit feedback by users and prospective users to create and update