SKILLS, EXPERIENCE AND CAPABILITIES REQUIRED

• Graduation/Post Graduation in Finance and Accounts with 3-5 year of relevant experience.
• Knowledge and competence in key finance process domains – Billing/AR/ 02C/R2R.
• Experience of using leading O2C systems/ Finance ERPs
• Eye for detail
• Knowledge in SAP or Oracle NetSuite with Sales Order Creation will be an added advantage.
• Good Reporting, Analytical and communication skills
• Solid inter-personal skills and ability to mature strong client relationships.
• Takes ownership and accountability of areas supported.
• Strong communication skills, ability to effectively communicate with multiple levels within the organization.
• Ability to understand the billing aspects of a contract- must own what items are billable and the processes for this.
• Proactive- cannot wait for items to be sent to them. Team currently chases after account owners or system owners to ensure details are provided timely.
• Ability to cleanse the inputs that are sent through to them. They do not always come through clean and need to be a second set of eyes.

ABOUT THE ROLE

In this role, you will report to the Assistant Manager / Deputy Manager and provide a first class and quality service to our clients. Few responsibilities include

• To complete Billing activities by meeting the KPI’s within the turnaround time
• Raise and respond to queries raised by Internal and External Stake holders
• Proactively seek learning opportunities to develop and maintain good knowledge of process & systems, clients, workflow, and process instructions
• To take an active part in promoting your own training and development in all areas

JOB RESPONSIBILITIES:

• Handling day to day activities of billing process –Sales order processing & invoice processing
• Creation of credit notes whenever required.
• Handling disputes and timely resolution along with fixing root cause.
• Support the Sales Team, Account Managers & Project Managers on Standard and ad-hoc reports.
• Resolving queries from credit control, AM/PMs and providing supporting evidence
• Adhere to KPI’s and support for timely closure of billing activities
• Regular review of unbilled activities and push the same for billing.
• Ensure adherence to internal controls and to the process landscape.
• Support for internal/external audit queries and provide supporting evidence.
• Support in preparing team daily/weekly/monthly KPI reports.
• Share the best practices within the team and support in process training sessions within the team.
• Organized and thorough around rebill process each receipt must tie to what is being invoiced and cleansed to ensure it meets contractually approved expense reimbursement.