À PROPOS DE LIDD

LIDD est une firme d’experts-conseils de premier plan en matière de chaîne d’approvisionnement. Nous offrons nos services partout en Amérique du Nord ainsi qu’en Asie. Nous concevons de grands centres de distribution et des systèmes logistiques complexes afin d’aider nos clients à faire circuler leurs marchandises plus efficacement. Nos clients sont des manufacturiers, distributeurs et détaillants dont certains sont de grandes marques dans les industries alimentaires et des biens à la consommation. Notre équipe grandissante de consultants, d’analystes, de concepteurs et de programmeurs opère depuis nos bureaux à Montréal, Toronto, Los Angeles et Altanta.

EXPERIENCE WE CONSIDER A NICE-TO-HAVE:

• Experience with supply chain-related software or businesses;
• Exposure to warehouse automation technologies (e.g., conveyors, AMRs, AS/RS)
• Familiarity with integration between enterprise systems
  Join our fast-growing consulting firm and quickly gain valuable experience. Depending on your interests and goals, opportunities to progress at LIDD will readily present themselves.

ABOUT THE ROLE

As a Solutions Analyst, you will guide customers through the successful implementation of LIDD’s partner logistics solution for warehouse orchestration and execution. You’ll bridge the gap between operations and technology by gathering requirements, designing solutions, and supporting deployments of advanced warehouse and automation platforms.

RESPONSIBILITIES

• Collaborate with project managers, developers, and customer stakeholders to gather and refine requirements
• Translate operational needs into functional and technical specifications for WMS and automation solutions
• Configure and maintain solution modules for orchestration, execution, and system integration
• Support testing cycles (UAT, SIT) and validate system behavior against business processes
• Analyze issues in real-time, coordinate with technical teams, and drive resolution
• Document solutions, workflows, and configurations for customer handoff
• Provide training and knowledge transfer to customer users and internal teams
• Monitor platform performance during go-live and stabilization
• Participate in on-call rotations and provide after-hours support as required