Analytical Billing Rep at WM

Windsor, Connecticut, United States -

Full Time

Start Date

Immediate

Expiry Date

15 Jun, 26

Salary

23.25

Posted On

17 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Billing Analysis, Transaction Analysis, Unbilled Charges Management, Customer Interaction, Audit Review, Portal Invoicing, Team Coordination, Sarbanes Oxley Compliance, Problem Solving, Data Gathering, Adaptability, Independent Work, Collaboration, Arithmetic Skills, Microsoft Excel, Communication Skills

Industry

Environmental Services

Description

WM is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law. I. Job Summary With limited supervision, this role performs a variety of analytical billing functions and related activities to ensure the proper preparation of complete, accurate and timely bills to maximize client satisfaction and drive cash flow. II. Essential Duties and Responsibilities * Following standard operating procedures, this role is responsible for analyzing a portfolio of National Account customers with low to medium complexity revenue clients * Analysis of billing transactions & processes to understand trends ensuring completeness and accuracy * Provides proper review and management of unbilled charges. * Interacts with customers or other division staff/management to resolve billing discrepancies. * Communicates effectively with internal and external customers via all channels * Assists peers with Analysis of client audits where required to meet billing timelines * Performs detailed client audit reviews upon request. * Processes uploads for 3rd party portal invoices in a timely manner to ensure prompt payment for various clients. * Coordinates with billing team to provide guidance, direction & feedback. * Complies with all applicable Sarbanes Oxley (SOX) requirements for audit reviews. * Collaborates and partners with peers to support goals and team cohesiveness. * Completes special projects as assigned or needed. * Understanding of vendor invoicing (WM and 3rd party) and reconciliation. * Maintains a focus on overall quality of work. III. Supervisory Responsibilities This job has no direct supervisory duties IV. Qualifications The requirements listed below are representative of the qualifications necessary to perform the job. 1. Education and Experience Education: 2 or 4 year degree from an accredited institution; extended work experience would be considered towards education Experience: 1 year of relevant work experience in Billing or Accounting 2. Certificates, Licenses, Registrations or Other Requirements None required 3. Other Knowledge, Skills or Abilities Required * Ability to identify and resolve problems in a timely manner and be able to successfully articulate root cause * Can gather and analyze information skillfully. * Able to develop alternative solutions to problems, work well in group problem solving situations, and use reason even when dealing with emotional topics. * Can easily adapt to changes in the work environment with the ability to change approach or method to best fit the situation. Must be able to deal with frequent change, delays, or unexpected events and hold composure under pressure * Ability to work independently as well as collaboratively. * Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio and percent * Must have a basic understanding of all Microsoft 365 products specifically Microsoft Excel * All candidates MUST possess excellent verbal, written and professional communication skills. * Knowledge of Waste Management services, policies, and system interfaces is a plus. V. Work Environment Normal setting for this job is: Hybrid - In Office Monday thru Thursday with work from home on Fridays The expected base pay range for this hybrid position is $21.25-23.25. This range represents a good faith estimate for this position. The specific salary offered to a successful candidate may be influenced by a variety of factors including the candidate’s relevant experience, education, training, certifications, qualifications, and work location. ABOUT WM WM (WM.com [https://www.wm.com]) is North America’s largest comprehensive waste management environmental solutions provider. Previously known as Waste Management and based in Houston, Texas, WM is driven by commitments to put people first and achieve success with integrity. The company, through its subsidiaries, provides collection, recycling and disposal services to millions of residential, commercial, industrial and municipal customers throughout the U.S. and Canada. With innovative infrastructure and capabilities in recycling, organics and renewable energy, WM provides environmental solutions to and collaborates with its customers in helping them achieve their sustainability goals. WM has the largest disposal network and collection fleet in North America, is the largest recycler of post-consumer materials and is the leader in beneficial reuse of landfill gas, with a growing network of renewable natural gas plants and the most gas-to-electricity plants in North America. WM’s fleet includes nearly 11,000 natural gas trucks – the largest heavy-duty natural gas truck fleet of its kind in North America – where more than half are fueled by renewable natural gas. To learn more about WM and the company’s sustainability progress and solutions, visit Sustainability.WM.com [https://sustainability.wm.com/]. Equal Employment Opportunity For United States: WM is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law. For Canada: WM is committed to the principle of equal employment for all applicants and employees, without discrimination on the basis of all grounds protected by applicable human rights legislation. Accommodations are available on request for candidates taking part in all aspects of the selection process. Please notify us if you require accommodation. Real ID In order to travel by air or access federal property, federal law requires individuals have a REAL ID or an acceptable alternative. This position may require the successful candidate to travel by air for business reasons, or service federal property. Accordingly, successful candidates must have, or be willing to obtain, a REAL ID, or TSA approved alternative. What is the value of a WM job? At WM we know that the value of a WM job is more than a paycheck. It’s a way to create opportunities for you and your family. This is why we are constantly working to make WM a great place to work and grow a career. We Are WM is what defines the perks of being in the WM family – from benefits, to resources and engagement activities. We are People First. We are Committed to Your Growth. We Are Investing in You. We are a Family. We are Stable. We are Always Working for a Sustainable Tomorrow.

Responsibilities

This role performs analytical billing functions for National Account customers with low to medium complexity, focusing on analyzing transactions and managing unbilled charges to ensure accurate and timely billing. Responsibilities include resolving discrepancies, processing third-party portal invoices, and coordinating guidance with the billing team.