JOB SUMMARY

This position supports our Customer Experience Department. Provides moderately complex database analytics and reporting services to clinicians and customers. Gathers data from multiple sources, examines data, and creates metrics to drive clinical and operational performance improvement. Performs requirements definition, development, testing, research, and ad hoc reporting as requested. Must have Epic’s Clarity, Cogito, Caboodle, and Workbench tools experience.

QUALIFICATIONS

• EDUCATION - Bachelor’s or 4 years of work experience above the minimum qualification

• EXPERIENCE - 3 Years of Experience

• Epic’s Clarity, Cogito, Caboodle, and Workbench tools.

• Gather and document data requirements from customers. Examine and translate requirements into technical specifications, processes, and workflows.
• Assess, produce, and/or develop moderately complex relevant, standard, or custom information (reports, dashboards, interactive reporting, charts, graphs, and tables) from various data sources by querying data and generating the associated output. Distribute and disseminate reports to applicable agencies, researchers, management, and other customers.
• Examines and validates output and metrics to ensure data quality, reliability, and integrity.
• Document project/work assignments to include all needed technical documentation such as source-to-target mappings, data sources, definitions, methodologies, contact information, output requirements, or other information to ensure continuity of process.
• Interprets data and associated deliverables (reports, dashboards, interactive reporting, charts, graphs, and tables) in plain business language for executive and clinical staff. Effectively summarizes information and creates inherent/digestible information by selecting visualizations that are fit for purpose.
• Develops statistical, economic, and financial research from data to evaluate performance and drive relevant business and clinical initiatives. Examines data for trends, observations, and improvements and makes recommendations.
• Experience with Epic Clarity, Caboodle, and Workbench tools.