ACH

• General
• Organization-Received
• Program Specific
• Purchases
• Organizing and batching data with a high level of accuracy
• Constituent Data Maintenance
• Updating Account and Contact records based on returned mail (USPS Nixies) and constituent-provided information
• Making changes as noted by constituents or family members to ensure record accuracy
• Other duties and projects as assigned by supervisor to support department and ministry needs

Qualifications:

• Must possess a vibrant personal relationship with Jesus Christ and agree with the Joni and Friends statement of faith
• Desire to serve in a growing and dynamic Christian service ministry
• 2+ years of experience in data entry, data processing, or CRM/database management
• Bachelor’s degree preferred; equivalent experience (2+ years) in a data-related role acceptable
• Demonstrated proficiency in Salesforce (or similar CRM system) and Microsoft Office Suite, particularly Excel
• Strong attention to detail and accuracy in data entry and recordkeeping
• Ability to consistently handle repetitive tasks with precision and care
• Strong organizational skills and the ability to manage time and priorities effectively
• High level of discretion and professionalism; must maintain strict confidentiality of all constituent and financial information
• Basic experience in reporting or data analysis is a plus (e.g., running standard reports, identifying data trends, etc.)
• Excellent written and verbal communication skills
• A team player with a collaborative spirit, who can also work independently with minimal supervision
• Understanding of Christian ministry and specifically Joni and Friends is desirable

This position follows a hybrid schedule, requiring in-office presence on Monday, Tuesday, and Thursday, with the option to work remotely on Wednesday and Friday. During busy seasons or high-volume periods, the Analytics Specialist may be asked to work additional in-office days to assist with mail processing and contribution intake.
Compensation for this position is between $19.50 and $22.00 per hour. This is a non-exempt position.
Prior to applying for any position with Joni and Friends, all applicants must review our Statement of Faith and Mission Statement (below).

Under the supervision of the Data Batching Team Lead, support the overall objectives of Joni and Friends. Perform duties and responsibilities including, but not limited to:

• Daily Scanning of Checks and Documentation
• Scanning and organizing checks, related backup materials, and critical documentation
• Maintaining accurate digital records and physical documentation, emphasizing attention to detail
• Mail Sorting and Contribution Handling
• Sorting incoming mail related to fundraising and contribution processing
• Performing two-person verification for checks and reporting
• Processing Financial Contributions
• Entering contributions into Salesforce CRM for multiple sources, including but not limited to: