Anatomical Program Support Technician at Virginia Information Technologies Agency

Hanover, Virginia, United States -

Full Time

Start Date

Immediate

Expiry Date

16 Oct, 26

Salary

23.1

Posted On

18 Jul, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Data Entry, Records Maintenance, Customer Service, Microsoft Word, Microsoft Excel, Medical Terminology, Anatomy Knowledge, Physiology Knowledge, Confidentiality, Office Administration, Phone Handling, Organizational Skills

Industry

IT Services and IT Consulting

Description

Title: Anatomical Program Support Technician State Role Title: Admin and Office Spec III Hiring Range: $19.75 hourly to $23.10 hourly Pay Band: 3 Agency: Virginia Department of Health Location: Central Lab Agency Website: www.vdh.virginia.gov Recruitment Type: General Public - G Job Duties This is a part time hourly wage position and is required to work less than 1500 hours per year. The Virginia State Anatomical Program, established in 1919, is the only program in Virginia authorized to receive donations of human bodies for scientific study. The primary mission of VSAP is to educate health professionals by providing donors for the teaching of anatomy and surgery and medical research to the State’s medical schools, colleges, universities, and research facilities. This position will serve as part of the administrative team for the Virginia State Anatomical Program and will provide administrative support in activities of the program. Characteristic duties include office and administrative responsibilities, data entry, records maintenance, filing, and providing customer service. This position will be responsible for answering a multi-line phone, answering questions pertaining to the Virginia State Anatomical Program to determine acceptance of donors to the program for whole body donation. This work will require discretion, interpretation of law, policies, procedures or processes and frequent interaction with constituents. This position may provide assistance to other work units within the program and may have to handle donors and/or cremated remains. This is a part time hourly wage position and is required to work less than 1500 hours per year. Please be advised, Wage employees are subject to the following conditions of employment: •Wage employees serve at the will and pleasure of the appointing authority. •Continuing employment is based on available funding and business need. •Wage employees are not covered by the provisions of the Virginia Personnel Act. Therefore, they are not eligible for benefits which are provided to salaried employees, such as leave credits, holiday pay, insurance, access to the grievance procedure, etc. •Wage employees are paid only for the hours they actually work. •Virginia state law currently requires that agencies not permit wage employees to work in excess of 29 hours per week on average over the course of a year. Wage employees may not work for VDH beyond 1,500 hours during the period of May 1 – April 30 of the following year (the Standard Measurement Period). •Once a wage employee works the maximum of 1,500 hours during the Standard Measurement Period, the employee may be rehired as a wage employee of VDH only after the next Standard Measurement Period has begun. •Wage employees are eligible to apply for all classified positions for which recruitment has been initiated, including those limited to State Employees Only. •If a wage employee becomes employed in a classified position, he/she will be eligible to purchase retirement credit for the time worked as a wage employee. •Continuing employment is based on available funding and business need. Minimum Qualifications 1. Knowledge of general office procedures, computer and software technology, use of policies & procedures and customer service. 2. Experience working in an office setting with a high-call volume and/or call center environment. 3. Knowledge of anatomy, physiology, and medical terminology. 4. Strong interpersonal and communication skills, orally and written. 5. Strong organizational skills and experience with software applications and Microsoft Office products (i.e. WORD, EXCEL, and database entry) and general office equipment (printer/scanner/copier, fax, calculator). 6. Experience with setting up and maintaining files & manuals. 7. Experience in maintaining confidentiality in a professional setting. 8. Ability to work in an environment with contact with deceased human remains. 9. Professional experience with working independently and dealing with sensitive issues requiring discretion and sound judgement. 10. Ability to lift up to 75lbs and assisting with pushing and pulling up to 200lbs. 11. Experience in following and applying established procedures and applicable policies. 12. Valid driver’s license. Additional Considerations 1. Experience working in a death care industry setting. 2..Understanding of state and local government, such as relevant programs, policies and Virginia Code. 3. Knowledge of processing death certificates and utilizing the State EDRS system. Special Instructions You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position. VDH accepts only on-line applications. Faxed, mailed, or e-mailed applications will not be considered. Applications are accepted until 11:55 p.m. on the job closing date. Applications and/or resumes should include relevant work history which indicates your qualifications for this position. Supplemental questions are encouraged to be answered in a comprehensive manner and reference any pertinent knowledge, skills, and abilities as well as any previous experience that relates to the position. Employment is contingent upon satisfactory results of a state and federal criminal history background check and the Department of Social Service’s Child Abuse and Neglect Central Registry check, U.S. HHSIG Exclusion List check, employment reference check and E-Verify. Other financial, credit, driving, background checks or completion of Statement of Economic Interests may be required for certain positions. It is the policy of the Commonwealth and VDH that all aspects of human resource management be conducted without regard to race (or traits historically associated with race including hair texture, hair type, and protective hairstyles such as braids, locks, and twists); sex; color; national origin; religion; sexual orientation; gender identity or expression; age; veteran status; political affiliation; disability; genetic information; and pregnancy, childbirth, or related medical conditions. VDH employees have a shared Code of Ethics, which can be found in the bottom banner of our website: www.vdh.virginia.gov. If you have been affected by DHRM Policy 1.30 layoff and possess a valid Interagency Placement Screening Form (Yellow Card) or a Preferential Hiring Form (Blue Card), you must submit the card before the closing date for this position. The Card may be submitted with the state application as an attachment. As a V3 (Virginia Values Veterans) employer VDH Welcomes Veterans to apply! Contact Information Name: Jay West Email: Jay.West@vdh.virginia.gov In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter [https://www.dars.virginia.gov/drs/cpid/PWContact.aspx] or by calling DARS at 800-552-5019. Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.

Responsibilities

Provide administrative support for the Virginia State Anatomical Program, including data entry, records maintenance, and customer service. Responsibilities include screening potential donors via phone and potentially handling deceased human remains.