WHAT COMPETENCIES WE ARE LOOKING FOR?

• Excellent communication, persuasive negotiation and influencing skills
• Highly motivated, confident, and committed
• Upbeat, enthusiastic, and positive attitude with a commitment to contribute to the growth of the business.
• High quality presentation skills
• Strong stakeholder engagement skills
• Relationship management
• Results focused.
• Experience of driving team performance
• Strong commercial skills and awareness
• Well organised and able to manage a range of responsibilities, prioritising tasks as required.
• Excellent verbal and written communication skills and ability to liaise with all levels of staff from branch level to Heads of Departments
• Good accuracy and numerical skills

WHAT EXPERIENCE WE ARE LOOKING FOR?

• Previous experience in the travel industry
• Strong relationship management skills
• Experience of driving sales & marketing initiatives
• Product and supplier system knowledge required.
• Proven track record of delivering sales and KPIs

ROLE SUMMARY

Improve sales conversion levels and drive the commercial returns of all ancillary products including travel insurance throughout your dedicated area. Managing the end-to-end supply chain, systems to maximise the revenue return. Implement the company strategic plan within your area to achieve group objectives. This is a field-based role driving performance of KPIs to support the branch, division & business in achieving its objectives. Working closely with Regional Managers, Branch Managers and Colleagues to upskill on supplier products and systems to ensure sales growth is achieved.
The day-to-day role will be engaging with colleagues across the business in a large demographic area, therefore overnight stays will be required as 60% of your contracted hours will be in various locations across your dedicated area.

WHAT WILL BE YOUR KEY RESPONSIBILITIES?

• Accountable for the sales performance for all ancillaries including travel insurance within your region.
• Responsible for the commercial relationship with the ancillary provider to support driving growth and improving efficiencies
• Support management to maximise overall sales throughout the group, by identifying product that would be suitable to market, with the support from the suppliers.
• Support relationship management with the Sales, Product and Marketing departments to ensure funding opportunities from suppliers are maximised in order for personal and department KPI’s to be achieved.
• Raise sponsorship funds if required for company events
• Manage the end-to-end proposition including training, sales, marketing, and compliance within your region.
• Manage day to day relationships with branch colleagues, in order to optimise customer, and operational performance.
• Review KPI’s for ancillary and insurance, work collaboratively across your trading region to ensure these are met.
• Work to influence stakeholders across your region to build buy in for the proposition.
• Review branch process to be able to identify opportunity to improve efficiency and customer journey in relation to selling ancillaries.
• Highlight and make recommendations to overcome barriers to sale for ancillaries and insurance sales.
• Present at regional managers meetings and ancillary roadshows where required.
• Prepare and present performance reports for your region.
• Branch visits to be fully documented with clear SMART action plans shared with all stakeholders, allowing follow up and progress updates.
• Joint visits with RSM’s to enhance ancillary product knowledge.
• Regular trading meetings with Ancillary Business Development Manager
• Collaborative working with training team, full joined up approach ensuring field sales support compliments and follows up with training team activity.
• Willingness to participate in and deliver training appropriate to own development.
• Participate in ad-hoc duties or prepare ad-hoc information where required.