Ancillary Sales representative at Live Nation

Scranton, Pennsylvania, United States -

Full Time

Start Date

Immediate

Expiry Date

31 May, 26

Salary

0.0

Posted On

02 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Guest Service, Communication, Sales, Cash Handling, Problem Solving, Verbal Communication, Written Communication, Interpersonal Communication, Judgment, Tact, Diplomacy, Attention To Detail, Teamwork, Execution, Physical Stamina, Technology Familiarity

Industry

Entertainment Providers

Description

Job Summary: Who Are We? Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 500 million tickets sold annually and more than 12,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 30,000 shows and 95+ festivals annually for nearly 4,000 artists in over 40 countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect over 900 brands with the 86 million fans that attend Live Nation Entertainment events each year. For additional information, visit www.livenationentertainment.com. Who Are You? Employees have a leading role in the service experience our guests have. The extent to which we recognize our employees for service well done, is the extent to which they will care not only for the guests, but for each other. That’s why SAFETY for employees and guests is our first priority. We show CARE around every corner and look to create ENCORE moments of service excellence for everyone. And our commitment to EFFICIENCY, is our way of staying well-organized. So, join us! We need these kinds of skills and talents as we Create Once in a Lifetime Experiences for our Fans. The Role: As a Ancillary Seller, you will be responsible for communicating to guests about additional amenities that the venue has to offer, such as Premier Parking, Fast Lane, Lawn Chairs Rentals, VIP Seating and VIP Club Access, etc. Job Functions: Greet all guests and assist in answering any questions they may have about the venue. Promote and sell all the various promotions or upsells offered at each event, such as Premier Parking, Fast Lane, Clear Bags, Blankets, Lawn Chair Rentals, VIP Club Access, VIP Seat Upgrades, Cabanas, Reserved Lawn, etc. Assist Ancillary Revenue Supervisor in setting up and breaking down cabanas, signs, tables, tents, etc. as needed. Examine tickets or passes pre-purchased to determine authenticity, using criteria such as color or date issued. Handle credit card transactions according to Live Nation's audit guidelines Balance out at the end of each shift with a supervisor. Inventory - all physical items must be counted prior to the start of the event and again at the end of the show May fill in temporarily with another department to support staffing levels during peak or break times. Other tasks as assigned by the Ancillary Revenue Manager or venue management. Partner with fellow band members at the end of show to close the venue- this includes collecting recyclables from the lawn and/or reserved section, picking up and properly storing event equipment such as lawn chairs, barricade, Etc. This roll is part-time, seasonal and requires evening and weekend availability. Qualifications: Must be at least 18 years of age. High School Diploma or equivalent preferred At least 2 years in Guest Service and communications preferred Prior sales or cash handling experience is a plus Familiar with iPhone and iPad technology. Creative thinker and problem solver Excellent verbal, written, and interpersonal communication skills Acute sense of judgment, tact, and diplomacy A strong attention to detail, outgoing personality, sense of teamwork and ability to execute programs Position requires constant walking, climbing stairs, lifting and carrying 50 lbs+, and occasional sitting in an outdoor environment in all weather conditions. If the above description sounds like you and fits your background, apply online Applicants for employment in the U.S. must possess work authorization which does not require sponsorship by the employer for a visa. EQUAL EMPLOYMENT OPPORTUNITY Live Nation Entertainment strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law. HIRING PRACTICES The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Live Nation Entertainment recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Live Nation Entertainment may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, Internet recruiting, job fairs, college recruiting and search firms. Live Nation Entertainment will never request payment or equipment purchases as part of the hiring process. Recruiters will only contact candidates from official Live Nation or affiliated brand email domains. Recognized for seven years as a Great Place to Work® and named one of Fortune’s World’s Most Admired Companies, Live Nation Entertainment is the world’s leading live entertainment company comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Our world-class teams specialize in all aspects of the live entertainment industry, from ground-breaking innovations in ticketing, global venue development and operations, concert promotion and production, sales and brand partnerships, and unparalleled artist management supported by professionals in all facets of corporate operations. We believe in taking care of the countless employees helping artists bring live music to fans all around the world. Our many unique benefit programs are designed to help our teams live life to the fullest including generous vacation, healthcare, retirement benefits, student loan repayment, tuition reimbursement, six months of paid caregiver leave for new parents including fostering and perks like Roadie Babies helping new parents care for their babies on work trips. And of course, access to free live events through our exclusive employee ticketing program. There is no bigger stage for your career. See what your future looks like at Live Nation Entertainment.

Responsibilities

The Ancillary Seller will communicate venue amenities to guests, promoting and selling upsells such as Premier Parking, Fast Lane, and VIP access for each event. Responsibilities also include assisting with setup/breakdown of equipment, verifying ticket authenticity, handling credit card transactions, and performing inventory counts.