Completion of Grade 12 supplemented by courses related to animal care, bylaw enforcement, or regulatory investigations, plus some experience related to enforcement, animal control or regulatory work; or an equivalent combination of training and experience
Considerable knowledge of the bylaws and regulations governing the work performed
Considerable knowledge of the methods, procedures and equipment used in the catching, handling and safe transport of dangerous, stray, sick and maimed animals
Ability to investigate complaints and enforce bylaws and regulations with tact, impartiality, firmness and sound judgement
Ability to explain and interpret bylaws, regulations and applicable rules to the public
Ability to work independently and support general bylaw enforcement duties and adapt to varied calls for service
Responsibilities
Promote compliance with the Animal Control Bylaw through providing information and assistance to the public related to animal care and welfare matters
Patrol areas such as roads, parks and public spaces to monitor for animal control bylaw violations
Investigate animal-related complaints pertaining to public safety, barking, biting and mistreated animals
Prepare investigation files, reports and evidence including taking notes, photos and statements
Catch and/or seize dangerous, stray and feral animals/injured wildlife and transport to the animal shelter
Issue verbal warnings, written notices and bylaw infraction tickets and recommend charges where appropriate
Assist with general bylaw related complaints including parking, nuisance, noise, property standards and unsightly premises
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