KNOWLEDGE, SKILLS AND ABILITIES

Knowledge of animal behavior and care - be comfortable handling dogs/cats.
Apply knowledge and skills in controlling/handling each animal’s temperament.
Superior customer service and organizational skills.
Strong communication/negotiation skills.

QUALIFICATIONS

High School Diploma (equivalencies may be considered)
Veterinary Technician or Veterinary Assistant preferred but not mandatory
Previous experience with animal handling/previous shelter or veterinary clinic is an asset
Training on the job will be considered for the right candidate

ADDITIONAL REQUIREMENTS

Valid Class 5 Driver’s License
Current Standard First Aid certification
Current rabies vaccine
Fear Free online course (to be completed within the first 30 days of employment)
Job Types: Full-time, Permanent
Pay: $23.00-$25.00 per hour

Benefits:

• Casual dress
• Flexible schedule
• On-site parking

Flexible language requirement:

• French not required

Schedule:

• 8 hour shift
• Day shift
• Evening shift
• Morning shift
• Overtime
• Weekends as needed

Ability to commute/relocate:

• Yellowknife, NT: reliably commute or plan to relocate before starting work (required)

Experience:

• animal medical care: 3 years (required)

Work Location: In perso

PURPOSE OF THE POSITION

The Shelter Medical Coordinator (SMC) will manage the medical care and documentation of care of all animals in the NWT SPCA shelter, in foster homes and adoptive homes.

RESPONSIBILITIES

Outcomes and Ambassadorship
Willing to work a variety of shifts or a flexible agreed-upon schedule that meets operational needs.
Demonstrate kindness by practicing inclusion and respect for every person for the value they bring to the table. Be a role model for the spirit of authenticity, kindness and positive influence with each other, our visitors, and volunteers as well as the animals. This includes listening, being present, being supportive of others and demonstrating compassion and curiosity in conflict.
Support, empower and enable volunteers and foster parents to expand NWT SPCA care capacity; assist with client communications, including aftercare and emergency support.
Deliver superior customer service, communicate about and maintain knowledge of NWT SPCA and community partner programs.
Work collaboratively with NWT SPCA team members in all areas of operations to achieve the best care for the animals, follow NWT SPCA policies, procedures, and task lists for daily assignments, including accurate and timely communications and work completion, data entry, and record keeping.
Coordinate and conduct day-to-day veterinary program activities, including medical appointments, transport logistics, partner communication, maintenance of animal records, and other activities as assigned; contribute to operational efficiency and superior customer service strategies.
In partnership with the Executive Director/Board of Directors, and community leaders, the medical coordinator will be the primary lead in the collaborative process of planning and implementation of community-based spay/neuter clinics; building partnerships with external stakeholders with the aim to support communities and expand NWT
SPCA animal health initiatives will be a top priority.
Care
Ensure all animals in the NWT SPCA’s care receive primary medical care, including but not limited to the treatment of acute and chronic conditions and preventative care such as vaccinations and deworming, when necessary.
Ordering, unpacking, labeling and stocking shelter medical supplies and donations.
Make sure animals are cared for appropriately and within protocols at all times.
Record and report any unusual condition, behavior or illness to the NWT SPCA’s veterinary partner as warranted.
General
In collaboration with the Executive Director, Shelter Leadership Team and Veterinary
Partner, work collaboratively with community contacts to provide available veterinary medical support to the communities.
Assist with developing shelter protocols when appropriate and relevant to the medical team.
In collaboration with the operations team, monitor shelter grounds/outdoor kennels and areas multiple times daily as necessary for trash and waste.
Mentor and train other staff members/volunteers as required.