Northern Communications is a fun and fast-paced telecommunications organization. We are looking for customer-focused individuals who take pride in doing their best. As an Answering Service Operator you will be recording information from callers, providing information to the public and relaying messages in compliance with client instructions.
Available positions are for part-time day and afternoon shifts in our Sudbury office .

QUALIFICATIONS AND SKILLS

• Ability to work rotating shifts 24/7/365
• Fluent verbal and written skills in English
• Fluent verbal and written skills in French
• Must have a High School Diploma/GED
• Proficient use of computers and telephone
• Above average ability to multi-task
• Ability to type a minimum of 45 words per minute
• Meet spelling, grammar and comprehension requirements from employment testing
• Ability to handle stressful and emotionally charged situations
• Work independently in a team environment
• MUST have reliable transportation to meet shift requirements
• Previous experience in customer service, receptionist or telemarketing are an asset
• Criminal Record Check to be completed upon hire
  Northern Communications is an equal opportunity employer with an Employment Equity Policy and Procedure in place for Designated Groups such as: Women, Aboriginal Peoples, and Persons with disabilities and Members of racially visible groups.
  We thank those who submit their resumes, and we will only contact those candidates who best fit the requirements of the position.
  Job Types: Part-time, Permanent
  Pay: $18.88 per hour

Benefits:

• Company events
• Company pension
• Dental care
• Disability insurance
• Extended health care
• Life insurance
• On-site parking
• Vision care
• Wellness program

Education:

• Secondary School (required)

Language:

• English (required)
• French (required)

Work Location: In perso

• Maintain confidentiality of private information
• Inbound and outbound call handling
• Order taking
• Dispatching
• Receive phone calls from customers/clients
• Record required information
• Relaying messages through texting, emailing or phoning clients