Location:
This position is located at 26 Eastgate, Victoria Leeds, , LS27JL United Kingdom Role Summary:
A Key Holder contributes to creating a customer-centric environment by supporting the store
leadership team in service, selling, and daily processes. They are an expert in the operating
procedures and contribute mentorship of the associate team. This can be a part-time or fulltime role.
What You’ll Be Doing:

CUSTOMER EXPERIENCE

• Customer Engagement: collaborates with the leadership team in cultivating an environment of genuine customer connection where all customers feel welcome, heard and valued
• Selling Culture: takes initiative to drive sales and store metrics by utilizing key performance indicators to set team and zoning goals
• Omni-Channel Service: utilizes technology to deliver a seamless, omni-channel shopping experience through execution of all omni services

COMMUNICATION + RELATIONSHIPS

• Inclusion: contributes to an inclusive work environment by actively listening to others and seeking different perspectives
• Communication Loop: checks in with leadership to maintain communication and teamwork on completing store objectives; is open and responsive to feedback
• Insights and Feedback: provides insights related to the customer and employee experience and communicates feedback to Store Manager
• Team Dynamic: contributes to positive team morale through brand and store initiatives such as the SPARKED Journal, employee recognition, and team building activities

SKILLS:

• Builds relationships naturally, embraces individuality, and diversity
• Exhibits clear written and verbal communication skills
• Demonstrates resilience through change and challenging time with an optimistic outlook

What You’ll Need:

• Fan of the Anthropologie brand
• Leadership experience
• Experience being a team player
• Ability to work flexible hours to meet the needs of the store including nights, weekends, and holidays
• Eagerness to learn and grow within the organization

The Perks:

Please refer the Job description for details