KEY ACCOUNTABILITIES

1. Monitor alerts, transactions and customer accounts for signs of suspicious activity using our AML transaction monitoring system. Review of payment screening alerts to identify potential sanctions hits
2. Review Fraud monitoring alerts for suspicious activity and take an informed decision with regards to the customer profile status, card suspension or wallet suspension if concerns are noted
3. Investigate suspicious activities to identify potential AML concerns and escalate the same to compliance management, including stakeholder management to liaise with Operations
4. Prepare detailed reports on AML cases, including dispositions and make recommendations to prevent further exposure to Compliance/regulatory risks and prepare STR drafts for regulatory reporting
5. Consolidate Complaints management and overview of the complaints process in line with regulatory expectations

As an AML agent, you will play a crucial role in safeguarding our company’s assets and reputation by investigating, and reporting suspicious activities. You will work closely with our Operations and Compliance & Risk management team to investigate. You will ensure timely disposition of alerts whilst exhibiting strong decision-making skills, AML knowledge, Fraud Prevention skills and a strong understanding of AML/Fraud typologies.