ABOUT SAGE HOMES

Sage Homes is an innovative Blackstone and Regis business addressing the housing crisis in England by making good homes affordable for people across the country who need them.
Since 2017 we have delivered around 17,000 new homes across affordable rent, shared ownership and social rent for individuals and families. In 2021 Sage Homes became the largest provider of new affordable housing in England, and we continue to deliver high quality affordable homes across the country.
We have invested more than £3 billion into high-quality affordable housing. Our entrepreneurial spirit combined with our technical expertise has got us to where we are today and will enable future sustainable growth.

ABOUT THE ROLE:

Join our dynamic team, where you’ll play a key role in managing reservation enquiries and ensuring seamless new sales processing for customers of our shared ownership homes. You’ll be at the forefront of conducting Anti-Money Laundering (AML) checks, ensuring compliance with legislation and Sage Housing’s policies. Beyond that, you’ll support the sales and plot progression teams with essential paperwork and account management, helping drive smooth transactions and an exceptional customer experience.

KEY RESPONSIBILITIES

• Conduct thorough AML checks on customers and counterparties, ensuring compliance with current legislation, HMRC guidance, and internal policies.
• Complete Thirdfort checks, investigate alerts, and promptly resolve any issues.
• Manage your own AML cases, track progress accurately, and work towards weekly approval targets.
• Maintain up-to-date records in the internal AML case tracker and ensure data accuracy for management reporting.
• Prepare and submit Suspicious Activity Reports (SARs) when necessary, following company policy.
• Assist the AML Compliance team with general sales paperwork and accounts.
• Communicate effectively with house builders, independent financial agents (IFAs), and solicitors to ensure compliance and facilitate smooth transactions.
• Update the CRM system with relevant sales information to ensure accurate records and efficient processing.
• Provide high-quality service to internal and external stakeholders throughout the AML process.
• Perform general office administration as required.
• Contribute to team meetings, provide feedback on processes, and suggest improvements to enhance efficiency.
• Escalate complex AML matters to the AML Officer following established protocols.