BASIC QUALIFICATIONS:

• High School Diploma, GED or equivalent certification
• At least 1 year of Anti-Money Laundering (AML) experience within the financial industry

PREFERRED QUALIFICATIONS:

• 2+ years of AML experience within the financial industry
• 1+ years of experience in Microsoft Office and Google Suites
• Experience investigating complex cases involving high risk customers and typologies
• Experience mentoring, conducting training, or public speaking

ROLE OVERVIEW:

The Subject Matter Expert will play a multi-faceted role within Capital One’s Anti-Money Laundering (AML)’s Financial Intelligence Unit (FIU). The right candidate will possess a strong working knowledge of AML and spend a portion of their time conducting investigations within queues, while also spending another portion of their time training, mentoring, coaching, participating in projects, and/or working on process improvements.

ROLE EXPECTATIONS:

• Active working knowledge of current FIU investigative processes and procedures including having a general awareness of all applicable work types (e.g., Bank, Card, and COAF)
• Assistance with pipeline queue work such as conducting alert and/or case investigations, while maintaining high standards of production and quality
• Facilitation and assistance with the creation and/or maintenance of New Hire training, Refresher training, and other Departmental training initiatives.
• Ad-hoc responsibilities include assisting people leaders with duties (e.g., SAR reviews when the supervisor is on PTO, run team huddles, etc.) and participate in appropriate meetings when overseeing teams for people leaders.
• Identify opportunities to partner with groups outside of the department for collaboration, consistency, and awareness, when appropriate.
• Identifying process and procedural improvements, proposing potential solutions, and owning/managing the execution of ideas and outcomes.
• Acting as a “go-to” resource for leadership and investigators for questions and other various needs of the workstream while managing time in production and other responsibilities.
• Effective management of queue, time, and calendar with an ability to escalate when appropriate.

Qualities Desired: A person best suited to the SME role would display a high level of experience, leadership, and influence. This person will excel in Capital One competencies but in particular should be:

• A critical thinker who is able to identify enhancements and opportunities and develop and execute strong solutions, while fostering collaboration and teamwork among multiple individuals and workstreams;
• A proficient communicator who can move seamlessly between oral and written communication and is able to tailor presentations to the audience;
• An organized individual who prioritizes tasks appropriately, identifies and observes deadlines, and can manage multiple responsibilities at once;
• A strong leader who understands the value of building consensus; and
• A driven investigator with a strong understanding of AML risk, management practices, and regulatory requirements.