Aon Client Leader - National at AON Plc - Canada
Sydney, New South Wales, Australia -
Full Time


Start Date

Immediate

Expiry Date

19 Jul, 26

Salary

0.0

Posted On

20 Apr, 26

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Insurance broking, Strategic leadership, Client engagement, Coaching, Mentoring, Client retention, Cross-selling, Strategic account management, Influencing, Financial acumen, Business acumen, Risk management, Stakeholder management, Advisory services

Industry

Financial Services

Description
Flexible, hybrid working arrangements Drive client experience outcomes nationally Unique progression opportunity without people management responsibilities Aon Client Leader - National Are you a senior insurance broker ready to step up into a national, strategic leadership role – but not looking to take on direct people management and HR responsibilities? A unique opportunity presents for you to move beyond your current portfolio and become a key member of Aon National’s leadership team. You’ll shape how we retain, grow and serve high value clients across Australia, acting as a strategic coach and influencer rather than a line manager. This is an ideal next step to pass on your wealth of experience through colleague coaching and mentoring whilst uplifting client strategy, service standards and performance. Aon is in the business of better decisions At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed. What the day will look like Strengthening Aon National’s value proposition across High Service Clients and Industry Groups. Building technical and client engagement capability among teams, ensuring clear value prop articulation and market-leading service & advisory. Driving improvements in client experience from acquisition through to renewals, setting higher standards and greater consistency. Embedding our client service strategy, partnering with Regional Directors on how best to deliver it in each market. Mentoring and coaching colleagues on best practice client service, retention and crossselling. Leading Strategic Account Review programs for high service clients. Accountability for jeopardy management and defensive tender responses for high service clients. Identifying and driving cross sell opportunities, ensuring clients benefit from the full breadth of Aon’s solutions Skills and experience that will lead to success Extensive insurance broking experience across diverse portfolio groups and strong technical understanding Highly motivated to deliver unparalleled client experience and improved retention outcomes Naturally inclined to mentor, coach and uplift others, even without direct reports Strong influencing skills, able to attract buyin and drive change without formal authority Focused on execution, with a genuine “get things done” attitude Strong Strategic & Growth Mindset and an “above the line” approach to problem solving Track record of identifying and converting cross-sell and retention opportunities Commercially astute, with solid financial and business acumen How we support our colleagues In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working! Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued. We provide individuals with disabilities reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment in accordance with applicable law. Please contact us to request an accommodation on ReasonableAdjustments@Aon.com #Aoncareers #InsuranceBroking #ClientLeadership #LI-TH1 #LI-Hybrid 2575731

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Responsibilities
The role involves driving national client experience outcomes and shaping retention strategies for high-value clients. You will act as a strategic coach to mentor teams and improve service standards without direct line management responsibilities.
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