This role is in hybrid work model. Please note that this role requires a candidate to be a holder of work permit & residency in Poland.

REQUIREMENTS:

• Bachelor’s degree in finance or similar faculty
• 3 years of corporate experience in P2P (preferably AP) or Finance, additional Customer Service experience is a plus
• Experience in an international environment preferred
• Previous experience in SSC/GBS environment is an advantage
• Experience with Oracle ERP preferred
• Fluent in English
  Additional information
  About Biogen Poland :
  Our Warsaw office is a complex hub for local, regional and global roles. Regardless our role and reporting line we’re driven every day by our unique purpose, working passionately to change the lives of patients affected by rare and devastating diseases. This is what gives us pride, inspires us and gives us fuel to push the boundaries of innovation. We represent over 30 nationalities and celebrate the strength that comes from differences in backgrounds, experiences, and perspectives. This commitment to fostering a supportive and inclusive workplace earned us a Great Place to Work Certificate and Best Places to Work Awards consecutively since 2021 in Poland and Europe. If our mission resonates with your heart and career aspirations, we’re inviting you to join our team.

ABOUT THIS ROLE:

As an AP Analyst you are responsible for resolving complex inquiries, manage escalations as a first instance, supporting the Team in request resolutions and processing invoices. This role also supports Risk and Support team with internal/external queries related tasks and ensure timely processing of assigned requests. You provide internal customers with support and guidance in Procure to Pay process. You provide feedback and data analysis to support continuous process improvement. The role is responsible for maintaining the internal control environment and proactively ensuring compliance and efficiency in the P2P area.

WHAT YOU’LL DO:

• Address all inquiries and/or complaints in a timely and professional manner
• Ensure that SLA and KPIs are completed with the required quality and speed
• Investigate and resolve P2P related issues and queries
• Book invoices as assigned
• Provide data for the analysis to the local management
• Deliver excellent customer service to employees and other parties
• Recommend process improvements to generate efficiency and productivity
• Support projects implementation and other tasks as assigned
• Escalate resolution in timely and correct manner
  Qualifications