AP Problem Resolution Process Expert at Capgemini Portugal

Al Qusayr, El Bahr El Ahmar, Egypt -

Full Time

Start Date

Immediate

Expiry Date

09 May, 26

Salary

0.0

Posted On

08 Feb, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Problem Resolution, Finance Processes, Invoices, Payments, Account Reconciliations, MS Office, Communication, Training, Documentation, Internal Controls, Team Coordination, Workflow Management, Troubleshooting, Compliance, Reporting

Industry

IT Services and IT Consulting

Description

Job Description We are looking for fluent French speakers to join our team ( 3-6 years of experience) Role based in BSv organisation. Leveraging deepening to expert knowledge of Problem Resolution, The Problem Resolution Process Experts participate of in or lead the achievement of service levels, key measurement targets of the team and delivers a high quality and cost-effective service that drive compelling business outcomes. They ensure the delivery of a customer focused and compliant services through the adoption of frictionless finance, practice processes, technologies, methodologies which drive innovation and process improvements. May temporarily back up or be the Team Lead and is the key Subject Matter Expert in the team to resolve operational issues that would be raised by more junior team members. Their domain expertise means they are responsible for problem identification and resolution of accounts payable invoicesJob Description - Grade Specific Operating in at Junior “ Mid Junior level in a Finance supportorprofessional role Operating as a Finance specialist supporting small and medium sized finance exercises Will be building skills for a more specialized Finance service. May start to manage others. Manage working relationships with stakeholders for the business areas supported Able to act on own initiative but will require supervision Key Responsibilities Respond to employee or client queries regarding finance processes, policies, and systems. Assist with issues related to invoices, payments, and account reconciliations. Perform and review reconciliations to ensure accuracy and compliance. Prepare and deliver regular reports on finance activities. Troubleshoot finance and system issues; escalate complex cases when necessary. Communicate policies clearly and provide training or guidance on finance tools. Ensure proper documentation and adherence to internal controls. Act as backup for the Team Leader, supporting team coordination and workflow management when needed. Technical Skills Proficiency in MS Office (Excel, Word, Outlook).

Responsibilities

The Problem Resolution Process Expert responds to employee or client queries regarding finance processes and assists with issues related to invoices and payments. They also prepare reports on finance activities and ensure adherence to internal controls.