ESSENTIAL SKILLS / BASIC QUALIFICATIONS

• Over 10 years’ experience in Investment Banking Operations, Global Markets Operations and/or Corporate Banking Operations
• Proven understanding of the operational requirements for supporting a new entity buildout
• Experience in expanding or introducing new products and managing their operational impact
• Strong knowledge of regional and local regulatory frameworks
• Excellent numerical and analytical skills
• Positive, proactive, and solutions-focused mindset with strong attention to detail
• Ability to present complex information in a concise and impactful manner
• Detailed understanding of at least 2–3 of the following product families:
• Securities
• Listed Futures & Options
• Foreign Exchange
• OTC Derivatives

DESIRABLE SKILLS / PREFERRED QUALIFICATIONS

• In-depth knowledge or prior experience in multiple Markets and Corporate Post Trade functions, ideally in:
• Middle Office
• Trade Management
• Confirmations
• Settlement & Delivery
• Asset Servicing
• Advanced proficiency with documentation, planning, and presentation tools (e.g. MS Office, SharePoint, Visio, MS Co-Pilot, MS Excel, MS PowerPoint)
• Experience with Salesforce, Alteryx, and Blue Prism preferred
  This role is based in Dubai.
  You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills.

ACCOUNTABILITIES

• Identification of trends and opportunities to improve areas and develop new process and procedures through the monitoring and analysis of operation data and performance metrices.
• Management of operations for a business area and promote efficient processes, risk management and compliance initiatives to support the bank’s operations.
• Collaboration with internal stakeholders (including business leaders, project manager and SMEs) and external stakeholders (including vendors and service providers) to support business operations and promote alignment with the bank’s objectives and SLAs.
• Management of operational professionals and provide guidance, coaching and support to improve colleagues’ delivery quality.
• Management and development of KPIs to measure the effectiveness of operation functions, utilising data and technology to support the identification of areas that require improvement.
• Compliance with all regulatory requirements and internal policies related to customer experience.
• Creation of a safe environment for colleagues to speak up, actively and regularly encourage and solicit feedback to ensure people agenda remains focused on the right areas.
• Management of attrition by working closely with HR in implementing retention initiatives for work force.

To manage operations within a business area and maintain processes, risk management initiatives and compliance with relevant regulators.