Apartment Maintenance Manager - Vista Apartments at AIR Communities

Lower Merion Township, Pennsylvania, United States -

Full Time

Start Date

Immediate

Expiry Date

06 Apr, 26

Salary

75000.0

Posted On

06 Jan, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Team Building, Mechanical Aptitude, Solution-Focused, Practical, Motivated, Customer Service Oriented, Highly Organized, Trouble-Shooting, Attention to Detail

Industry

Real Estate

Description

Company Description Who We Are AIR Communities owns and operates best-in-class apartment communities in major markets across the country. Our communities are managed by team members who are passionate about providing world class customer service to our residents. Job Description We are hiring an Apartment Maintenance Manager for our property in the Philadelphia, PA area! Service/Maintenance Managers make our apartment communities a great place to live. We take pride in the appearance and maintenance of our communities, and our residents tell us this is one of the most important reasons they choose to call us home. AIR Communities uses industry leading technology for a modern approach to maintenance so our Maintenance Teams can help as many residents as possible each day. Whether you are turning an apartment to create the perfect move-in experience for new residents or resolving service requests to ensure that our current residents feel at home, every day is filled with new challenges. Where You Will Work You will work at Vista Apartment Homes, our 133-unit community, minutes from Bala Cynwyd restaurants and shops in Philadelphia, PA. Check it out here: https://www.vistaapartmenthomes.com/ Location: Vista Apartment Homes sits in the heart of Belmont Village, with easy access to City Avenue it is minutes away from Center City, Bala Cynwyd, and everything else the area has to offer. Vista is wonderfully walkable, just steps away from SEPTA, shopping, entertainment, and dining. What We Offer AIR offers attractive compensation packages that reward hard work and excellent customer service including: Expected pay rate of $65,000 – $75,000 annually + 15% target bonus opportunity. You will be provided a pay rate that is in line with your skills and experience as they relate to the requirements of the job. Quarterly Customer Service Satisfaction Bonuses. Service Managers who excel at consistently providing positive resident experiences can earn up to $1,500 per quarter. An Apartment Benefit option is available to live on-site at the community you are working. The market rent is included as additional income to your base salary and automatically applied to the 100% of the rent cost. Income taxes apply to 80% of the rent cost, as it is considered taxable income. The unit will be selected and approved by Operations leadership based on availability. (certain exclusions apply, specific unit is based on availability and must be approved by operations leadership and an application is required). Additional Benefits listed below. What You Will Do Lead and develop a team of 1+ direct reports Provide exemplary service to residents and team members Manage all aspects of property maintenance which includes vendor relationships, service staff, preventative maintenance, apartment turns, and resident service requests Communicate property maintenance and capital needs to management and ensure maintenance and capital needs are addressed Ensure property follows / in compliance with AIR operating procedures/guidelines, regulations, and other compliance matters including those related to Environmental Health & Safety Manage budget efficiently to maximize return on investment while maintaining highest level of quality and customer service Qualifications What You Have At least 3 years of experience with technical maintenance and facilities management in the property management industry. 1-3 years of experience leading a team of people in customer service and asset maintenance A reliable mode of transportation Ability to work a flexible schedule including evenings, weekends, 7-day work weeks (depending on community needs and seasonality), and on-call shifts (at least one week a month) Comfort with physical activity as you must be able and willing to move heavy equipment and machinery Ability to read, write, and speak English Who You Are Passionate about team building Strong with mechanical aptitude Solution-focused Practical Motivated Customer service oriented Highly organized Great trouble-shooter Expert on attention to detail Additional Information Benefits 401(k) plan with up to 6% employer match contribution. Paid time off including vacation, sick time, and 14 holidays. Medical, dental, vision, and life insurance options, HSA/FSA plans, short and long-term disability paid by the company. An Apartment Benefit option is available to live on-site at the community you are working Paid parental leave of up to 16 weeks. Tuition assistance program and up to 100% reimbursement for job-related certifications and licenses. 15 hours of paid time annually for community service. Commuter benefits and pet insurance. Consumer discounts on various products and services. Opportunities for ongoing professional development, leadership training, and career growth. What You Need to Know Application Deadline: The initial deadline for applications is 01/23/2025. Applications submitted after this date may still be considered on a rolling basis until the position/program is filled. We encourage all interested candidates to apply as early as possible. If a final decision has not been made by the initial deadline, subsequent applications will be reviewed as they are received. Candidates extended an offer will be required to undergo pre-employment screening that includes checking references, a four-panel drug screening that excludes marijuana testing, employment verification & criminal background check. AIR values diversity and provides equal employment opportunities to all employees and applicants for employment. AIR prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Candidates extended an offer will be required to undergo pre-employment screening that includes checking references, a four-panel drug screening that excludes marijuana testing, employment verification & criminal background check. Consideration of the results are determined by an individualized assessment based on the applicant or employee’s specific record and the duties and requirements of the specific job. AIR values diversity and provides equal employment opportunities to all employees and applicants for employment. AIR prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Department: Maintenance Employee Type: Regular

Responsibilities

Lead and develop a team while managing all aspects of property maintenance, including vendor relationships and resident service requests. Ensure compliance with operating procedures and manage the budget efficiently.