As the Inventory & Operations Support Assistant you play a vital role in maintaining the accuracy and flow of inventory throughout the Architectural Products Division (APD). Your primary responsibilities include conducting cycle counts, receiving and reconciling purchase orders, and monitoring key inventory metrics. You will also act as a liaison between sales and operations to resolve issues and support order fulfillment.
Your attention to detail and strong follow-through are essential in keeping inventory records precise and processes on track. If you enjoy working with data, solving problems, and collaborating across departments in a fast-paced production environment, this role is an excellent fit for you.

REQUIRED EDUCATION & EXPERIENCE

• Age: Must be at least 18 years of age
• Education: High School diploma or general education degree (GED) preferred
• Strong Communication Skills: Proficient in reading, writing, speaking, and understanding English.
• Problem-Solving Ability: Capable of interpreting and following detailed, straightforward written or oral instructions, and resolving issues in standardized situations.
• Microsoft Office: Must have experience with Microsoft Office Suite including Excel and Power BI.
• Flexibility: Willing and able to work overtime as needed.
• Safety Awareness: Knowledgeable about general safety guidelines in the carpentry or construction field.
• Team Player: Experienced in working effectively within a team environment.

• Cycle Counts: Schedule and set up cycle counts in the internal inventory system. Conduct physical counts using an RF scanner. Reconcile discrepancies and update records. Prepare and distribute count reports to relevant departments.
• Production Order (P.O.) Receiving: Review and receive completed POs from the previous day into the system. Update and adjust on-hand inventory levels. Investigate and resolve discrepancies by coordinating with shop supervisors.
• Power BI Reporting & Reconciliation: Use the supervisor dashboard to monitor key inventory metrics, including past due/unacknowledged POs, negative on-hand quantities, surplus, and out-of-stock lists. Investigate and reconcile issues, including visiting the shop floor to trace causes of negative inventory balances.
• Scheduling & Receiving: of Production Purchase orders for the MDF Shop.
• Sales Support & Communication: Serve as the primary point of contact between the sales team and the shop. Gather and relay accurate information needed by sales. Facilitate timely communication and resolution of order-related questions.
• Returns Processing: Check in returned items from the return area in the upper warehouse. Transport returns to the main warehouse and put away once invoiced by Order Entry/Sales. Maintain accurate records of returned goods and ensure timely processing. Creating and processing Remodeler’s Outlet transfers.