We’re seeking passionate individuals to join our team in Adelaide as an Apia Specialist. Commencing on 6th of August we want you to join our dedicated team of specialists and embark on a journey where your skills make a difference.
As an Apia Specialist you will be connecting our customers to the products and services that meet their needs and lifestyle. We want to help them protect their today and tomorrow and it makes us feel good helping them.
These roles are permanent full-time roles offering 37.5 hours across Monday, Tuesday, Wednesday Thursday, Friday with a starting window of 7:30am – 10:30am.
Additionally, you will benefit from a 7-week, full-time onsite training program, ensuring you are fully equipped for success from day one. Following completion of training and your successful probation review and consultation with your leader, you may have the opportunity to work from home however, there is a mandatory requirement to work onsite 1 day per week.

WORK FROM HOME REQUIREMENTS

Given the hybrid nature of this role, having a suitable at home set up is critical. To be set up successfully, you will require the following equipment. Please note, whilst we embrace remote work options, there will still be a requirement to work onsite.

• Home phone line
• Internet connection
• You will be provided with a company issued Laptop which can plug into the facilities in the office, or to use when working from home.
• For work from home purposes, you will also need a keyboard, mouse and computer screen at home, combined with the required cables and/or dock to connect to the laptop.
• Ergonomic set up with desk and chair in a quiet, private space.

WHAT YOU’LL DO

• Take inbound calls regarding multiple insurance products
• Providing information on the products available and identifying the appropriate policy to meet the customers’ requirements
• Deliver a seamless customer experience on various insurance products that provide value to our customers
• Achieve customer sales and service targets set for all customer segments

Given the hybrid nature of this role, having a suitable at home set up is critical. To be set up successfully, you will require the following equipment. Please note, whilst we embrace remote work options, there will still be a requirement to work onsite.

• Home phone line
• Internet connection
• You will be provided with a company issued Laptop which can plug into the facilities in the office, or to use when working from home.
• For work from home purposes, you will also need a keyboard, mouse and computer screen at home, combined with the required cables and/or dock to connect to the laptop.
• Ergonomic set up with desk and chair in a quiet, private space