App Services Intern at Aspida Financial Services LLC

Durham, North Carolina, United States -

Full Time

Start Date

Immediate

Expiry Date

13 May, 26

Salary

0.0

Posted On

12 Feb, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Communication, Collaboration, Project Management, Documentation, Analysis, Process Improvement, Software Development Lifecycle, JIRA, Customer Service, Technical Support, Detail Orientation, Motivation, Requirement Gathering, Problem Solving, Teamwork, Confidentiality

Industry

Financial Services

Description

Description Company Description: Aspida is a tech-driven, nimble insurance carrier. Backed by Ares Management Corporation, a leading global alternative asset manager, we offer simple and secure retirement solutions and annuity products with speed and precision. More than that, we’re in the business of protecting dreams; those of our partners, our producers, and especially our clients. Our suite of products, available through our elegant and intuitive digital platform, focuses on secure, stable retirement solutions with attractive features and downside protection. A subsidiary of Ares Management Corporation (NYSE: ARES) acts as the dedicated investment manager, capital solutions and corporate development partner to Aspida. For more information, please visit www.aspida.com or follow them on LinkedIn. Who We Are: Sometimes, a group of people come together and create something amazing. They don’t let egos get in the way. They don’t settle for the status quo, and they don’t complain when things get tough. Instead, they see a common vision for the future and each person makes an unspoken commitment to building that future together. That’s the culture, the moxie, and the story of Aspida. Our business focuses on annuities and life insurance. At first, it might not sound flashy, but that’s why we’re doing things differently than everyone else in our industry. We’re dedicated to developing data-driven tech solutions, providing amazing customer experiences, and applying an entrepreneurial spirit to everything we do. Our work ethic is built on three main tenets: Get $#!+ Done, Do It with Moxie, and Have Fun. If this sounds like the place for you, read on, and then apply at aspida.com/careers. What We Are Looking For: The Application Services team supports the admin system and other third-party vendor services used by customers and agents. As an intern, you will work with the Application Services team, utilizing the software development lifecycle, to drive the development and testing of these systems in support of business projects and priorities. Your responsibilities will include providing production support, generating and organizing documentation, and coordinating with other IT teams to deliver solutions. A successful candidate is detail-oriented, an effective communicator, and highly motivated to own tasks, while also learning the role of a product owner. You will work with business stakeholders to collect requirements and coordinate project plans with other IT teams. This role reports to the Director of Application Services and is located in our Durham, NC office. What You Will Do: Support the product team in daily operations and project tasks. Assist in the maintenance, improvement, and expansion of the FAST admin system, SmartComm PDF generation application, or Zendesk Customer Service application. Collaborate with cross-functional teams to ensure seamless integration and functionality of vendor solutions. Build and organize online documentation, ensuring information is easily accessible and up-to-date for all team members. Perform analysis for defects and suggested system enhancements Independently identify opportunities for process improvements and present findings in a structured manner Maintain complete confidentiality of company business What We Provide: Hourly Full-Time hours 9-week summer program What We Believe: At Aspida Financial Services, LLC, we are committed to creating a diverse and inclusive environment and are proud to be an equal opportunity employer. As such, Aspida does not and will not discriminate in employment and personnel practices on the basis of race, sex, age, handicap, religion, national origin or any other basis prohibited by applicable law. Hiring, transferring and promotion practices are performed without regard to the above listed items. Requirements What We Require: Strong oral and written communications Ability to establish professional relationships and work collaboratively across multiple teams Ability to prioritize work between multiple, concurrent projects Track tasks and follow up with stakeholders to drive projects to completion Collect and document requirements through discussions with business stakeholders and technical leaders Ability to learn how to manage SDLC through enterprise tools such as JIRA Working towards a Bachelor’s degree with coursework in computer information systems and technologies or demonstrated competency through work experience

Responsibilities

The intern will support the product team in daily operations and project tasks, including maintenance and improvement of various applications. They will also collaborate with cross-functional teams and perform analysis for defects and enhancements.