WHO ARE WE

Known best as the ‘Undisputed King of Trainers’, JD Sports reigns supreme as one of the biggest and best global Sports Fashion brands across footwear and apparel.
Founded in 1981 in Greater Manchester, UK, JD Group has achieved remarkable growth through rapid global expansion, now standing as the leading global sports fashion retailer. With over 3,400 stores worldwide, we strive to inspire the emerging generation through a captivating connection to the universal culture of sport, music, and fashion.
In 2017, JD Sports launched in Australia and New Zealand and has since grown to over 70+ stores. We now operate across NSW, VIC, QLD, WA, SA & TAS, with exciting plans for continued expansion.
Our mission? To offer unparalleled service and style to all our consumers. To bring this to life, we offer access to the biggest brands, the best products and a memorable experience that sets us apart.
Working at JD Sports is a state of mind. It’s an attitude and a way of challenging the norm. We don’t conform; we create our own path and are elite within our field.
We’re seeking energetic, focused, and passionate individuals to join our team.

This role is rostered across Tuesday to Saturday with varying shift times. By applying, you’re confirming your availability to work across these days.
At JD Sports, our customer is at the heart of everything we do. As a Department Supervisor, you will support the store management team by leading your department in providing exceptional customer service to every JD customer. You will be responsible for maintaining the merchandising & visual standards and sales results within your department. Leading by example, you will coach and develop your team to deliver great in-store experiences.

As a Department Supervisor, you will be responsible for, but not limited to:

• Model exceptional customer service, every customer, every time
• Support and guide team to deliver exceptional service and a ‘service over task’ environment
• Actively gain, maintain and share product & brand knowledge for your department
• Support management team to improve financial performance within your department
• Work with back of house team to ensure product availability
• Uphold company standards and deliver store visual excellence