AppleCare Product Ops - Product Manager at Apple

, California, United States -

Full Time

Start Date

Immediate

Expiry Date

30 Jan, 26

Salary

0.0

Posted On

01 Nov, 25

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Product Management, Technical Background, Problem Solving, Customer-Centric Solutions, Project Management, Communication Skills, Analytical Abilities, Product Vision, Product Roadmaps, Cultural Relevance, Industry Trends, Business Acumen, Enterprise Products, Collaboration, Attention to Detail, Innovation

Industry

Computers and Electronics Manufacturing

Description

Apple is a place where extraordinary people come together with passion and dedication to build product experiences that change the world! If you’re excited by the idea of making a real impact, and joining a team where we pride ourselves in being one of the most diverse and inclusive companies in the world, a career with Apple might be your dream job. As a member of AppleCare Product Operations, you’ll represent the customer throughout a product’s journey from concept through development and launch. You’ll develop and apply insights to help infuse innovative features into our product-development process. You will partner directly with product marketing; legal; finance; design; engineering; operations; and other functional teams across Apple. Together, you’ll work to craft groundbreaking ideas into features and experiences that will positively impact hundreds of millions of people around the world and play a crucial role in the lives of our customers. DESCRIPTION We are seeking a dynamic, passionate individual with significant business and enterprise product management experience and a track record of at-scale product launches. You possess a strong technical background and the ability to methodically assess, prioritize and solve complex problems. You demonstrate attention to detail and focus on excellent customer-centric solutions. Your ability to tackle an independent work stream and drive progress is key. You will focus on innovating the AppleCare product line through the development of new features and the creation of outstanding customer experiences. MINIMUM QUALIFICATIONS 7+ years Product Management experience with at least one entire product development cycle from concept to introduction. Ability to lead through influence, debate, and storytelling. Strong organization skills and attention to detail; Ability to prioritize, lead, and advance multiple projects and deliver results in a fast-paced and ambiguous environment BS/BA degree in marketing/business/engineering or equivalent relevant professional experience. PREFERRED QUALIFICATIONS Strong track record of leading product development cycles and partnering closely with engineering/technical teams. Best-in-class oral and written communication skills, as well as demonstrated success as an internal product lead. Outstanding analytical abilities and comfort with return on investment analyses, identification and measurement of program critical metrics and analyzing financial data. Experience with developing product vision and product roadmaps. Keen sense of cultural relevance, industry trends, and business and enterprise tastes for device protection, insurance, and support products. MS/MBA degree in marketing/business/engineering or equivalent relevant professional experience.

Responsibilities

You will represent the customer throughout a product’s journey from concept through development and launch. Your focus will be on innovating the AppleCare product line through the development of new features and outstanding customer experiences.