WHAT WE DO

EM Bakery is a second-generation family business serving bakers across North American. We invest in high quality European equipment that offers superior craftsmanship and reliability, giving bakers peace of mind for themselves and their business. EM bakery provides equipment sales, service & repair, and expert advise to artisan bakers, factories/wholesalers, multi-national grocery chains and vocational institutions across Canada and the USA.
Together with our bakers, our partners and our network of trades and service providers, we are investing in quality food production in your local neighbourhood.

SKILLS

• Strong mechanical knowledge with experience in appliance repair.
• Proficiency in HVAC systems is a plus.
• Solid understanding of electrical systems and schematics for troubleshooting purposes.
• Excellent customer service skills with the ability to communicate effectively with clients.
• Ability to assemble and disassemble various types of appliances efficiently.
• Strong problem-solving skills and attention to detail.
• Ability to work independently and manage time effectively in a fast-paced environment.
• Cooperate with technical team and share information across the organization

EDUCATION REQUIREMENTS

• High school diploma or GED
• Electrical certificate an asset– motor control and plc components, electrical blueprint reading
• Gas Appliance repair ticket, or willingness to achieve this, an asset.
• Grade 12 English or equivalent, speaking and writing skills - mandatory
  Join our team as an Appliance Technician where your skills will make a difference in our customers’ lives!
  Job Type: Full-time
  Pay: $22.00-$30.00 per hour
  Expected hours: 40 per week

Benefits:

• Company car
• Company events
• Dental care
• Employee assistance program
• Extended health care
• Life insurance
• Mileage reimbursement
• On-site parking

Work Location: In perso

WHAT YOU WILL DO

The applicant will be responsible for addressing service calls in the field (Vancouver and Lower Mainland). Also, installation of equipment and production lines in the field with a team or leader. This includes traveling in the Lower Mainland, may sometimes include trips to Vancouver Island and BC Interior.
Position includes: service vehicle fully equipped with power tools, portable mini welder, spare parts etc. Basic hand tools are to be supplied by applicant. List of hand tools required will be provided by EM.

RESPONSIBILITIES

• Diagnose issues with appliances and determine the appropriate repair methods.
• Perform repairs on a wide range of appliances, including ovens, proofers, mixers, dough moulding machines, and other bakery appliances.
• Read and interpret schematics to troubleshoot electrical and mechanical problems effectively.
• Assemble and disassemble appliances as needed for repairs or maintenance.
• Provide exceptional customer service by communicating clearly with clients about repair processes and timelines and payments
• Maintain accurate records of services performed and parts used during repairs and detail reports in company ERP systems.
• Ensure compliance with safety standards while performing all tasks.
• Stay updated on the latest appliance technologies and repair techniques.