Job Description
The Application Administrator – Workday is part of the Application Administration department of the Enterprise Technology Solutions (ETS) workgroup and supports the People Practices Technology Workgroup. They are accountable for ensuring assigned enterprise applications are available and performing optimally. They are responsible for day-to-day configuration, deployment, maintenance, monitoring, patching, and improvement of these applications. Additional responsibilities include providing Tier 3 support, performing break-fix activities, complex issue resolution, root cause analysis, and supporting projects involving assigned applications. The Application Administrator is a subject matter expert in one or more applications and holds vital technical, analytical, customer service, and problem-solving skills. They also collaborate with other teams to address strategic business issues involving applications.

Role Responsibilities

• Serve as the technical subject matter expert for administering Workday, including Workday security administration.
• Implementation of basic and advanced security configuration in Workday.
• Configure basic and advanced security groups - such as aggregate, intersection and rule-based security groups.
• Complete configuration & maintenance of security groups, domains, and user permissions.
• Develop, configure, and maintain security policies for domains, business processes, dashboards and reports.
• Assist in testing of security roles and security configuration & user access for key projects that involve access to sensitive data.
• Troubleshoot and resolve issues related to security configuration.
• Audit, maintain, and optimize the existing security framework for internal and external audit requests.
• Partner with internal information security team to ensure Workday’s capabilities and configuration meet regulatory requirements (GDPR, HIPAA, CCPA, etc.) and internal standards.
• Develop & implement Workday security audits & procedures. Create documentation of audit procedures and oversee audits to ensure completion & compliance.
• Develop and execute test plans, tracking defects and ensuring resolution. This includes conducting security impact analysis for Workday release upgrades.
• Recommend best practices and provide solutions to support business processes.
• Support production and prioritize change requests based on business needs.
• Partner with project managers, business analysts, database and network administrators, and security engineers on the administration of applications.
• Managing user accounts and service accounts and associated roles and permissions.
• Provide Tier 2 and/or 3 support including investigating, resolving, and performing root cause analysis on incidents, and provide escalated support for service requests, inquiries, and problems.
• Championing best practices and standard operating procedures regarding the use of applications with end users in various parts of the company.
• Write and maintain documentation related to the application including end user instructions, operating procedures, knowledgebase articles, technical drawings, and system reference documentation.

Role Requirements

Education

• Bachelor’s degree in information technology or a related discipline. Experience may be considered in lieu of a degree.
• Workday Pro Platform Administrator or Workday Pro Security Certified certification.

Knowledge & Experience

• At least 5 years of experience administering Workday for a large organization, inclusive of Workday security administration.
• Experience with Workday’s RaaS and EIB technologies.
• Experience using Workday Web Services API, XML, and XSLT a plus.
• Solid analytical and problem-solving skills.
• Excellent organizational, analytical and planning skills.
• Able to perform well in the face of tight deadlines.
• Willingness to troubleshoot system issues.

Work Conditions

• Prolonged periods of sitting and/or standing at a computer screen.
• Must be able to sit or stand for long periods of time.
• Occasional domestic travel, via airplane, will be required for meetings.

This is a hybrid role with most time being spent working from home. Attendance at important meetings and events at the local DPR office is required.
DPR Construction is a forward-thinking, self-performing general contractor specializing in technically complex and sustainable projects for the advanced technology, life sciences, healthcare, higher education and commercial markets. Founded in 1990, DPR is a great story of entrepreneurial success as a private, employee-owned company that has grown into a multi-billion-dollar family of companies with offices around the world.
Working at DPR, you’ll have the chance to try new things, explore unique paths and shape your future. Here, we build opportunity together—by harnessing our talents, enabling curiosity and pursuing our collective ambition to make the best ideas happen. We are proud to be recognized as a great place to work by our talented teammates and leading news organizations like U.S. News and World Report, Forbes, Fast Company and Newsweek.
Explore our open opportunities at
www.dpr.com/careers

• Serve as the technical subject matter expert for administering Workday, including Workday security administration.
• Implementation of basic and advanced security configuration in Workday.
• Configure basic and advanced security groups - such as aggregate, intersection and rule-based security groups.
• Complete configuration & maintenance of security groups, domains, and user permissions.
• Develop, configure, and maintain security policies for domains, business processes, dashboards and reports.
• Assist in testing of security roles and security configuration & user access for key projects that involve access to sensitive data.
• Troubleshoot and resolve issues related to security configuration.
• Audit, maintain, and optimize the existing security framework for internal and external audit requests.
• Partner with internal information security team to ensure Workday’s capabilities and configuration meet regulatory requirements (GDPR, HIPAA, CCPA, etc.) and internal standards.
• Develop & implement Workday security audits & procedures. Create documentation of audit procedures and oversee audits to ensure completion & compliance.
• Develop and execute test plans, tracking defects and ensuring resolution. This includes conducting security impact analysis for Workday release upgrades.
• Recommend best practices and provide solutions to support business processes.
• Support production and prioritize change requests based on business needs.
• Partner with project managers, business analysts, database and network administrators, and security engineers on the administration of applications.
• Managing user accounts and service accounts and associated roles and permissions.
• Provide Tier 2 and/or 3 support including investigating, resolving, and performing root cause analysis on incidents, and provide escalated support for service requests, inquiries, and problems.
• Championing best practices and standard operating procedures regarding the use of applications with end users in various parts of the company.
• Write and maintain documentation related to the application including end user instructions, operating procedures, knowledgebase articles, technical drawings, and system reference documentation