ABOUT ARU:

ARU is a global university transforming lives through innovative, inclusive and entrepreneurial education and research. ARU holds a Gold award for the quality of its education, awarded through the Teaching Excellence Framework (TEF).
ARU’s research institutes and four faculties bridge scientific, technical and creative fields. We deliver impactful research which tackles pressing issues and makes a real difference to our communities. Our academic excellence has been recognised by the UK’s Higher Education funding bodies, with 16 of our research areas assessed as world leading. We are the largest provider of Nursing, Midwifery, Health and Social Care students in the East of England, and we are also among the UK’s leading universities for degree apprenticeship provision, working with hundreds of employers across the UK.

THE SKILLS AND PERSON WE ARE LOOKING FOR:

You’ll have experience of supporting and managing business systems, ideally in a complex organisation, and you’ll be comfortable working with both users and suppliers to get the best out of the technology. You’ll need a structured and methodical approach to problem solving, with the ability to pick up new systems quickly and explain technical issues in plain language.
You should have a degree or equivalent experience, with evidence of continuing professional development. Knowledge of system administration, software testing and application upgrades is essential. Experience of change and release management, as well as understanding how systems integrate with one another, will be an advantage.
We’re looking for someone who takes pride in delivering excellent service, works well in a team, and is confident in managing their workload. You’ll need to be flexible and organised, as no two days are the same in this role.
Informal enquiries can be made to Lana Coburn, Lead Application Analyst, at Lana.Coburn@aru.ac.uk.
Find out more about working with us and how we recruit.
We have an agile working culture and offer an extensive range of benefits including generous holiday entitlement, occupational pension schemes, training and development opportunities, travel to work scheme and a competitive relocation package. Visit our benefits page for full details.

GUIDANCE NOTES:

Please download the Job Description Person Specification for key requirements. To apply, demonstrate how your skills and experience meet the criteria.
Job Category

Technical
Vacancy Type

Permanent
Employment Type

Full time
Salary From

£38,249
Salary To

£44,128
Location

Chelmsford
Faculty/Prof Service

IT Services
Ref No
3590
Closing Date
14/08/2025

Based at either our Cambridge or Chelmsford campus, you will join the Application Management team with a focus on supporting key university business systems such as HR, Finance and Estates Services. This is a hands-on technical role where you will be responsible for the day-to-day maintenance, support and development of our enterprise applications.
You will work closely with colleagues across the university and with external suppliers to keep systems performing well, resolve incidents, deliver improvements and help ensure upgrades and changes are properly tested and transitioned into live service. This is a great opportunity for someone who enjoys variety, from troubleshooting issues and configuring applications to gathering requirements and planning enhancements.