JOB SUMMARY AND QUALIFICATIONS

The Application Analyst provides division support for non-clinical IT applications. This includes, but is not limited to the areas of system design configuration, testing, standardization, implementation, ongoing user support/training, maintenance, system enhancements, problem analysis and resolution.

KNOWLEDGE, SKILLS & ABILITIES REQUIRED:

• Reasoning, math, and language skills should be performed at an advanced level.
• Effectively provides information to others through verbal or written communications
• Effectively presents information to groups
• Demonstrated analytical skills and ability to solve problems
• Excellent leadership and teaching skills
• Demonstrated customer orientation
• Demonstrated advanced computer skills
• Excellent interpersonal skills Preferred:
• Facility operations and process understanding
• Knowledge and ability to use office support tools available at the desktop (word processing, email, presentation software, spreadsheets)

EDUCATION & EXPERIENCE:

• Bachelor’s degree preferred. HCA-IT&S, Inc.
• 1-3 years experience
• Strong understanding of Service Desk (Help Desk), application support, Intranet development, and customer service principles
• A clear understanding of computer systems and corresponding support requirements
• Demonstrated strong leadership abilities
• Exceptional analytical and problem solving skills required Preferred:
• Strong personal drive and ability to see projects through to execution in a matrixed, corporate environment is required
• Experience with special projects and flexibility to support many different non-clinical applications
• Minimum of two years of hospital information system installation/maintenance experience specializing in the support of non-clinical application systems
• Proficiency with Microsoft applications
  ITG transforms healthcare and gives people healthier tomorrows. We deliver information technology strategy, support, and solutions. ITG improve and enhance patient care and business operations. We deliver services at administrative locations, data centers, and hospitals. The facilities we support are located in 20+ states and the United Kingdom. Our team works to move healthcare forward. We do this by seeking, embracing, developing, and delivering technology for patient care.
  HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.
  “The great hospitals will always put the patient and the patient’s family first, and the really great institutions will provide care with warmth, compassion, and dignity for the individual."- Dr. Thomas Frist, Sr.
  HCA Healthcare Co-Founder
  If you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply for our Application Analyst opening. We promptly review all applications. Highly qualified candidates will be contacted for interviews. Unlock the possibilities and apply today!
  We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status

• Functions as division SME for the non-clinical IT applications utilized as standard in the division
• Promotes and coordinates standardization of development, maintenance and support for non-clinical applications
• Conducts problem analysis and provides timely and accurate resolution of problems with non-clinical applications
• Documents and monitors project plans, change requests and non-clinical system problems and communicate resolutions
• Ensures appropriate testing of enhancements is completed prior to installation for all non-clinical application changes in production environment
• Provides training and support as required to IS support staff, hospital users, and other division users
• Monitors utilization of the non-clinical applications in our hospitals. Coordinates and manages division projects related to standardization of process and sharing of best practices with these applications
• Analyzes and determines possible solutions for problems encountered by users as well as assessing future needs
• Conducts regular meetings with the hospital management committees and other committees to develop and share best practices, conducts educational workshops and overall enhances the utilization and understanding of the applications
• Provides input to base division policies and procedures, training, and best practices
• Adheres to the Code of Conduct and Mission and Value Statements
• Maintains and protects confidentiality with regard to all aspects of patient care and employee information