Application Analyst at New South Wales Government

Sydney, New South Wales, Australia -

Full Time

Start Date

Immediate

Expiry Date

23 Sep, 26

Salary

0.0

Posted On

25 Jun, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Business Analysis, Requirements Gathering, SDLC, PRINCE2, Waterfall, Agile, Scrum, Process Mapping, Technical Documentation, Test Case Execution, Vendor Management, Stakeholder Engagement, Service Mapping, Quality Management, Continuous Improvement

Industry

Law Enforcement

Description

Computer Systems Officer 4 Temporary Full-Time up to 12 months Sydney Olympic Park About us The NSW Police Force (NSWPF) is one of the largest police forces in the western world, with more than 20,000 employees, including more than 4,000 administrative employees who support the sworn officers that provide a range of law and order services 24 hours a day, seven days a week to the socially, geographically and culturally diverse community of NSW. About the role We have an opportunity for an Application Analyst to be part of our Application Platform Services, Technology & Communication Services Command. The Application Analyst reviews and analyses the organisations' business intentions, services, processes and information needs to identify changes that lead to business improvements. The Application Analyst is responsible for working with application developers and business representatives undertaking business analysis and requirements gathering activities to ensure project and business operations deliverables meet client requirements. Requirements may involve changes to business processes, provision of a new business solution or enhancements to existing systems and infrastructure. View the relevant role description for more information on this role (e.g. essential requirements, key accountabilities, key challenges and capabilities required for the role) What we are looking for: Project Methodology Knowledge & Experience Familiarity with recognised methodologies such as: PRINCE2 Waterfall Agile (SCRUM) Strong Understanding of the Software Development Lifecycle (SDLC) Comprehensive end‑to‑end understanding of SDLC In‑depth expertise in the planning and analysis phases Documentation & Process Mapping Strong communication and business engagement skills High attention to detail, proven documentation and service mapping abilities Experience in working with business and vendor teams to analyse, and clearly document both technical and business processes Testing Capability Ability to translate business requirements to execute effective test cases to support SDLC progression Workload & Quality Management Proven ability to maintain productivity in high‑volume environments while upholding quality standards Continuous Improvement Mindset Demonstrated drive for ongoing service and process improvement Capable of working both independently and under direction Adaptability & Learning Ability to quickly learn new concepts and adapt to changing environments Structured training and support will be provided Values Maintain a positive, solutions‑focused approach that strengthens team culture. Uphold the highest standards of integrity, ethics, and professionalism Work collaboratively as one team to achieve the best outcomes for the NSW Police Force and the community. Role Focus The primary focus of this role is application analysis, with occasional requirements to support development, testing, and administrative teams on an as-needed basis. What we can offer you At NSWPF our people have access to a range of benefits that help balance life at work and at home. Some of the benefits available when you join the NSWPF include: competitive salary; flexible work options; opportunity to purchase leave; annual leave loading; corporate wellbeing programs including seminars and the Fitness Passport; free annual influenza vaccination; salary packaging options via superannuation contributions or a novated vehicle lease; and convenient location for public transport and to shops etc. How to Apply Applications can only be submitted electronically via the I Work for NSW website. To be considered for this role, attach a cover letter (2 pages maximum) and an up-to-date resume that clearly details your skills & experience as relevant to this role. Please do not attach copies of qualifications, certificates or documentation (other than what has been requested) - you can bring these if called for interview. Please address each of the following Target Questions (500 words per question) in the text boxes provided in the online application or attach as a separate document. Target Question 1: How do you work with business users, developers, and vendors effectively? You can use a scenario or example. Target Question 2: Walk me through a recent change or enhancement you worked on for an application—from understanding the requirement, to analysing the impact, testing it, and documenting the outcome. You can use a scenario or example. Your application must stand on its own merits, and the completeness and relevance of your application will determine if you proceed through to the selection process. If you require any further information about this opportunity, please contact the hiring manager Samar Chopra via chop1sam@police.nsw.gov.au To be eligible to apply for this role, you must meet one of the following statuses: an Australian Citizen; a permanent resident of Australia; or a New Zealand citizen. Prior to commencement, the successful candidate will be required to undergo a rigorous National Police (criminal history) Check and obtain and maintain a Security Clearance as determined by the NSW Police Force. Our commitment to Diversity: At the NSW Police Force, we are proud to be an employer of a diverse range of people. We are committed to reflecting the diverse community we serve and creating an inclusive and respectful workplace for all employees where differences are embraced, contributions are valued, and everyone has a sense of connection and belonging. We welcome applications from individuals with diverse skills, experiences, and backgrounds including Aboriginal and Torres Strait Islander peoples, LGBTQIA+ individuals, people with disability, neurodiverse individuals, those from culturally and linguistically diverse communities, and people of all ages. We understand that the recruitment journey may present unique challenges. If you: Identify as Aboriginal or Torres Strait Islander and would like support with your application, please contact the NSWPF Aboriginal Employment & Engagement team at PCC-AEET@police.nsw.gov.au Identify as a person with disability and require further information on the role or adjustments to participate in the recruitment process, please contact the Inclusion & Diversity team at PCC-INCLUSION@police.nsw.gov.au Are transgender or gender diverse and want to learn more about our support options, please contact the Inclusion & Diversity team at PCC-INCLUSION@police.nsw.gov.au This recruitment may be used to create a Talent Pool for similar future roles (ongoing or temporary) that may arise over the next 18 months. For more information on applying for roles with the NSW Police Force click here Thank you for your interest in this role. We look forward to receiving your application.

Responsibilities

The Application Analyst reviews business processes and information needs to identify improvements and ensure deliverables meet client requirements. They collaborate with developers and business representatives to manage requirements gathering and system enhancements.