GENERAL DESCRIPTION:

The Application Operation team is responsible for supporting the design and development of both custom and core applications. As an Application and Database specialist, you come with a diverse skill set to implement a variety of operational service and support assignments.
In this role, you will be working with the Operations Applications team to solicit and identify business requirements, address usability concerns, and document solutions. As a member of the Operations Application Team, the Application and Database Specialist will support the entire Corporate Operations group in system projects to ensure timely and accurate completion of projects by gathering and analyzing data, generating and compiling reports, and processing data imports and updates to support the user community. Your success in the role depends on your ability to demonstrate and promote ethical behavior through the establishment and adherence to policies, procedures, and professional standards of conduct.

As an Application and Database Specialist with us, the minimum responsibilities are:

• Assist with the daily management of operational functions of Geotab Software
• Collaborate in the planning, design, development, and deployment of end-user and internal system documentation
• Gathering data on process analysis, gap analysis, design of new functionality, and product testing
• Participate in project walkthroughs – gathering data, design walkthrough, functional test plans, and implementation
• Participate in the testing and implementation of system upgrades and utility add-ons
• Assist with all database set up for large residential contracts requiring address and container tracking programs
• Assist with online training sessions when required
• Performs other job-related duties as assigned

WHAT WE NEED FROM YOU:

• Excellent communication, organizational and time management skills
• Knowledge of the transportation industry is a must
• Analytical and creative problem-solving skills
• 5 years of working and technical knowledge of SQL, and/or Reporting tools, SSRS and Tableau
• 3+ years of developing reports in Tableau and SSRS from the ground floor up using various platforms and data sources
• 3-5 years of working and technical knowledge of Geotab
• Familiarity with telematics systems and/or GIS platforms
• 2-3 years of Support Ticketing software experience
• 2-3 years of Software Testing and Implementation
• 2-3 years of Software planning and deployment experience
• Experience with waste industry TRUX system platform and/or RTA is an asset
• Valid Driver’s license
• Ability to travel within Canada (primarily) and sometimes to US Corporate office
• Must be able to pass all pre-employment requirements

• Assist with the daily management of operational functions of Geotab Software
• Collaborate in the planning, design, development, and deployment of end-user and internal system documentation
• Gathering data on process analysis, gap analysis, design of new functionality, and product testing
• Participate in project walkthroughs – gathering data, design walkthrough, functional test plans, and implementation
• Participate in the testing and implementation of system upgrades and utility add-ons
• Assist with all database set up for large residential contracts requiring address and container tracking programs
• Assist with online training sessions when required
• Performs other job-related duties as assigne