At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we’ll give you what you need to make it happen. It won’t always be easy, growing takes grit. But at ABB, you’ll never run alone. Run what runs the world.
This Position reports to:
IS Program Manager
At ABB, we help industries outrun – leaner and cleaner. Here, progress is an expectation – for you, your team, and the world. As a global market leader, we’ll give you what you need to make it happen. It won’t always be easy – growing takes grit. But at ABB, you’ll never run alone. Run what runs the world.
We are looking for an IS Application Manager to join our Motion IS team. In this role, you will take end-to-end responsibility for local applications from both support and development perspectives. You will ensure service quality, align with business needs, and maintain high end-user satisfaction. This is a unique opportunity to shape the digital landscape of ABB’s operations while working in a collaborative, cross-functional environment.
This role is open globally, but location is set in Poland (Lodz or Krakow) or in Germany (Mannheim or Berlin) or Switzerland (Untersiggenthal).The work model is hybrid #LI-hybrid.

QUALIFICATIONS

• 3–5 years of experience managing applications/services or leading implementation projects/processes.
• Strong understanding of IT service management concepts (ITIL) and their interconnections.
• Solid knowledge of business processes and requirements engineering.
• Strong negotiation, facilitation, and consensus-building skills.
• Technical understanding of application architecture and functionality.
• Experience translating business requirements into IT system implementations.
• Familiarity with Microsoft Power Apps services is a plus.
• Excellent communication and stakeholder management skills.
  What’s in it for you?
  You’ll be part of an IS team driving digital transformation across ABB Motion Local Divisions. You’ll have the autonomy to shape application services and the opportunity to work with cutting-edge technologies and cross-functional teams. Your work will directly contribute to improving operational efficiency and customer satisfaction.

• Manage the application delivery team, operations, license monitoring, releases, change and vulnerability management and roll-out support, including coordination with external suppliers and service providers.
• Own the resolution of incidents, changes, or projects that significantly impact the local systems landscape.
• Ensure application services meet customer needs, following the Service Level Management process framework.
• Support the creation and execution of the application budget, delivering activities within agreed schedules and costs.
• Build and maintain the roadmap of the application in collaboration with the application’s owner.
• Define and lead actions to improve service quality and alignment with business needs, including service review meetings and power user engagement.
• Communicate with stakeholders to update status, resolve issues, and manage expectations for assigned applications.
• Identify new opportunities for services and maintain relationships with application vendors and owners.