Application Business Analyst at DQE Communications

Pittsburgh, Pennsylvania, United States -

Full Time

Start Date

Immediate

Expiry Date

14 Jan, 26

Salary

0.0

Posted On

16 Oct, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Telecom Industry Knowledge, Agile Methodology, SQL, Data Warehouse Methodologies, Data Modeling, Power BI Reporting, Jira, Confluence, GitHub, Microsoft Office Suite, Detail-Oriented, Organizational Skills, Written Communication, Verbal Communication, Team Collaboration, Eagerness to Learn

Industry

Telecommunications

Description

Job Title: Application Business Analyst DQE Communications, headquartered in Pittsburgh, Pennsylvania, is a fiber-optic Internet and data network access provider for businesses and carriers in Pennsylvania, West Virginia, and Ohio. DQE was established in 1997 as a dark fiber infrastructure company in the Pittsburgh metropolitan area. Over the years, DQE has grown in both our fiber footprint and our product offerings to become one of the leading regional providers of secure, reliable, data network services. With an ongoing commitment to structured, well-planned growth, DQE is continuously expanding the fiber optic network to serve even more customers. Working with DQE means businesses and keystone institutions get a partner dedicated to understanding specific needs and committed to delivering the right solution. Job Summary: The Application Business Analyst at DQE Communications will provide analytical, documentation, and coordination support for the applications portfolio. The Business Analyst will assist with gathering requirements, documenting workflows, coordinating user acceptance testing, and supporting Agile/SCRUM methodologies. Must be local to the Pittsburgh area. Hybrid Work Environment. Key Job Responsibilities: Assist in collecting and documenting business and functional requirements from stakeholders. Create process maps, data flow diagrams, swim lanes and user stories under the guidance of the Product Owner. Maintain accurate and up-to-date documentation for applications and processes. Participate in sprint planning, daily stand-ups, sprint reviews, and retrospectives. Help maintain the product backlog and track progress in Jira or similar tools. Support the Product Owner with meeting notes and follow-up actions. Assist in preparing test cases, executing user acceptance testing (UAT), and documenting results. Identify and track defects, ensuring they are addressed prior to production deployment. Run queries and compile reports to support decision-making and application performance monitoring. Assist in gathering and analyzing KPIs for application usage and performance. Work closely with the Product Owner, Director of Applications, and contractor teams to support project deliverables. Provide administrative and coordination support for vendor and contractor activities. Required Skills/Abilities: Telecom industry knowledge or exposure to OSS/BSS systems is a plus. Experience with Agile methodology preferred. Basic understanding of enterprise applications and databases. Experience in writing SQL to pull raw data for analysis and report modeling. Experience with data warehouse methodologies; data modeling to Power BI reporting Familiarity with Jira, Confluence, GitHub or other Agile tools is helpful. Proficiency in Microsoft Office Suite. Detail-oriented with strong organizational skills. Strong written and verbal communication skills. Eagerness to learn and take on new challenges. Ability to work collaboratively in a fast-paced, team-oriented environment. Education and Experience: Bachelor’s degree in Information Systems, Computer Science, Business Administration, or related field (or equivalent combination of education and experience). 1–3 years of experience in a business analysis, applications support, or IT role (internship or project-based experience acceptable).

Responsibilities

The Application Business Analyst will provide analytical, documentation, and coordination support for the applications portfolio. Responsibilities include gathering requirements, documenting workflows, coordinating user acceptance testing, and supporting Agile/SCRUM methodologies.