JOB SUMMARY

The Application Developer is responsible for gathering, design, development, testing, and implementation of new applications and systems in the agency. This role will be responsible for development and redesign of systems platforms utilized by the Lottery. These systems are used across the agency and critical to operations of the Lottery. The Application Developer will be the technical subject expert (SME) and developer for ServiceNow, SharePoint, GoAnywhere, PowerApps and process automation. In addition, they will perform new development to automate agency processes through new power apps and power scripts.
This position plays a critical role in the agency allowing for automation of routine tasks, seamless communications between the agency and IT through the ServiceNow platform, providing a communications hub for the agency with a new Intranet site and more. This position will also be accountable to ensure the systems developed are user friendly, secure, robust, and maintainable for the future.

Responsibilities include:

• Architect and design new ServiceNow platform for ITSM (IT Service Management), Asset Management, Change Management and more
• Develop Key Performance Indicators (KPI) on usage.
• Develop Chief Information Officer, Managers, and Individual dashboards in ServiceNow
• Design new Intake interfaces
• Project Technical lead for Intranet development, design, and implementation
• Develop end user documentation
• Develop automation for IT tasks to enable the end user.
• Network and build professional relationships with technical representatives to drive new technology and solutions using SharePoint and ServiceNow.
• Develop PowerApps to automat workflows and streamline processes and approvals
• Support end users

TO FACILITATE PROPER CREDIT. YOUR RESUME MUST CLEARLY DESCRIBE YOUR EXPERIENCE AND SKILLS IN THE AREAS LISTED BELOW AND INDICATE THE BEGINNING AND ENDING MONTH AND YEAR FOR EACH JOB HELD.

Position requires a minimum of four (4) years of information technology experience that includes:

• Experience in designing and implementing solutions in ServiceNow
• Ability to develop Key Performance Indicators (KPI) on usage and dashboards
• Experience in architecting and building SharePoint sites
• Ability to develop and facilitate training sessions of new applications and systems
• Experience in development of new applications and systems

Ability to communicate effectively with individuals with a wide range of backgrounds, who do not share your same culture, ethnicity, language, or other common experiences.

• A Master’s degree in Information Technology or a related field substitutes for eighteen months of experience, OR a related Bachelor’s degree substitutes for one year, OR a related Associate’s substitutes for six months.

PREFERRED QUALIFICATIONS

• Bachelor’s degree in Information Technology, Computer Science, or related field
• Experience in GoAnywhere, and PowerApps solutions
• Excellent program management, written and verbal organizational skills
• Able to adapt instruction techniques to meet the learning styles of a diverse staff
• Project Management certification or equivalent experience
• ServiceNow certifications - Certified Master Architect or Certified Technical Architect or equivalent experience

ADDITIONAL REQUIREMENTS

This position requires successful completion of the following:
The Minnesota State Lottery will conduct a criminal background check and fingerprint check at the time of job offer for all prospective new employees. The Minnesota State Lottery cannot hire any person who’s been convicted of a felony or a crime involving fraud or misrepresentation within five years of employment or who’s ever been convicted of a gambling-related offense

In addition, the Minnesota State Lottery will perform the following background checks:

• Employment Reference Checks (includes review of personnel file for current and former State of Minnesota employees)
• SEMA4 Records Check (for current and former State of Minnesota employees)

APPLICANTS WITH DISABILITIES

Minnesota state agencies make reasonable accommodations to their employees and applicants with disabilities. If you have a disability and need assistance in searching or applying for jobs with the State of Minnesota, call the Careers Help Desk at 651-259-3637 or email careers@state.mn.us and let us know the support you need

THE WORK YOU’LL DO IS MORE THAN JUST A JOB.

At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities.

Responsibilities include:

• Architect and design new ServiceNow platform for ITSM (IT Service Management), Asset Management, Change Management and more
• Develop Key Performance Indicators (KPI) on usage.
• Develop Chief Information Officer, Managers, and Individual dashboards in ServiceNow
• Design new Intake interfaces
• Project Technical lead for Intranet development, design, and implementation
• Develop end user documentation
• Develop automation for IT tasks to enable the end user.
• Network and build professional relationships with technical representatives to drive new technology and solutions using SharePoint and ServiceNow.
• Develop PowerApps to automat workflows and streamline processes and approvals
• Support end user