Application Development & Support Specialist at Vertiv

Pune City, maharashtra, India -

Full Time

Start Date

Immediate

Expiry Date

04 May, 26

Salary

0.0

Posted On

03 Feb, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Oracle Fusion Incentive Compensation, Technical Analysis, Incident Management, SQL, PLSQL, OTBI, BI Publisher, Data Quality Checks, Integration, Cross-Functional Coordination, Data Mapping, Dashboard Creation, Communication, Problem Solving, Automation, Redwood UX

Industry

electrical;Appliances;and Electronics Manufacturing

Description

Brief Job Description: Incentive Compensation (IC) Technical System Analyst Operations & Incident Response • Cross-Functional Coordination • Oracle Fusion IC • Redwood UX Role Summary This role is a hands-on technical analyst focused on reliable, compliant, and timely operation of Oracle Fusion Incentive Compensation (IC). You will run production processes end-to-end, monitor data flows and jobs, triage and resolve incidents, and coordinate with Sales Ops, Finance/Payables, HR, ERP/CPQ, and Integration teams. You bring strong technical, analytical skills and familiarity with the Oracle Redwood user experience to design clear, usable reports and dashboards, and to communicate status crisply to business stakeholders. Production Operations & Monitoring Own daily/weekly IC batch schedules: transaction loads, crediting runs, attainment calculations, payment processing, and postings to Payables. Monitor pipelines, job queues, and integration interfaces (OIC/ODI, REST/SOAP); detect anomalies via logs, alerts, and dashboards. Maintain runbooks and SOPs; keep procedures current across environments (DEV/TEST/PROD). Perform reconciliations (source-to-IC, IC-to-Payables) and data quality checks; analyze variances and correct data issues. Incident Management & Problem Solving Provide tier-2/3 support: rapid triage, root-cause analysis, and recovery for IC failures and data defects. Coordinate cross-functionally: capture impact, communicate status/ETAs, and drive resolution across business and IT. Conduct post-incident reviews; document fixes, preventive actions, and automation opportunities. Maintain RAID logs (Risks, Assumptions, Issues, Dependencies); escalate blockers proactively. Configuration, Data & Reporting Configure and maintain IC objects (participants/roles, comp plans, measures, crediting rules, payment plans) to support business operations. Author performant SQL/PLSQL and design reports/dashboards using OTBI/BI Publisher; leverage Redwood UX patterns (filters, cards, progressive disclosure) for clarity and usability. Own data mappings and transformations; design test data and regression suites for releases. Analytics & Dashboards Build interactive attainment and payment dashboards with drill-down/drill-through, filterable views, and role-based visibility. Adopt Redwood visual and information design guidelines for consistency across Fusion apps. Integrations & Interfaces Operate and troubleshoot integrations with ERP/Payables (preferably Oracle EBS) and upstream transactional sources (CRM/CPQ/DataLake). Work with integration teams on OIC/ODI flows, REST/SOAP APIs, and file-based interfaces (CSV/XML/JSON). Governance, Security & Compliance Adhere to access controls and role-based security; support audits and evidence capture. Follow change/release management: promote changes safely, maintain environment parity, and ensure regression coverage. Track KPIs and SLAs (accuracy, timeliness, MTTR); publish operational scorecards. Stakeholder Coordination & Communication Translate technical findings into clear business language; provide concise incident updates and weekly operational status. Facilitate working sessions with Sales Ops, Finance/Payables, HR Comp, and IT; capture decisions and action items. Deliver training and how-to guides for end users on reports, dashboards, approvals, and exception handling. Qualifications 2+ years operating Oracle Fusion Incentive Compensation or comparable SPM platforms like Varicent/Forma.ai/Everstage SP(M) ecosystems. Strong hands-on experience in configure and maintain Incentive Comp functions and updating rules based on changing needs. Experience with OTBI/BI Publisher and report/dashboard creation aligned to Redwood UX principles. Integration skills: OIC/ODI, REST/SOAP APIs, error handling, logs/monitors, and file-based loads. Proficiency with job scheduling/monitoring and release automation. Excellent coordination and communication skills: crisp status, stakeholder alignment, and documentation. Ability to translate business requirements into technical designs and stable operations. Nice-to-Have Familiarity with Oracle Redwood UX (navigation patterns, components, design guidelines) and Visual Builder. Familiarity with Oracle EBS Payables and Finance processes; CPQ/CRM upstream data. Scripting (Python/PowerShell) for automation and data tooling. Core Competencies Ownership & Reliability: ensures production stability and meets SLAs. Analytical Problem Solving: isolates issues quickly and designs durable fixes. Communication & Coordination: explains complex topics simply and drives cross-team action. Curiosity & Continuous Improvement: looks for patterns and automates repetitive tasks. Work Authorization No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire. Equal Opportunity Employer We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability.

Responsibilities

The role involves managing the operation of Oracle Fusion Incentive Compensation, including running production processes, monitoring data flows, and resolving incidents. Additionally, the specialist will coordinate with various teams to ensure compliance and timely operations.