The Issuer Services Technology team manages a suite of applications globally, all of which are business critical in supporting the Agency & Trust and Depositary Receipts business Operations and Front Office teams.
The App Dev Tech Lead and Program Manager role requires strong technical background, deep understanding of software development methodology and process needed to produce high quality code, and ability to map business requirements to technology solutions. This role will be focused on executing and leading North America (NAM) and Latin America (LATAM) based projects and programs spanning across all the Issuer Services applications and the business lines we support, with a focus on transformation, modernization and innovation. The responsibilities will also include the day-day management of the implementation of regulatory and business mandatory enterprise enhancements.

EDUCATION:

• Bachelor’s degree/University degree or equivalent experience
• Master’s degree preferred
  This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.
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MOST RELEVANT SKILLS

Please see the requirements listed above.
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OTHER RELEVANT SKILLS

For complementary skills, please see above and/or contact the recruiter.
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Oversees the technical aspects of a complex IT project, ensuring technical requirements are met, and collaborating closely with engineers and developers to resolve technical challenges and ensure smooth integration of systems or applications.

• Utilize in-depth knowledge and skills across multiple Applications Development areas to provide technical oversight for solution delivery
• Work closely with technology application owners and functional leads to design and deliver relevant technology solutions for business growth and maintenance
• Business Management related functions supporting programs/projects – Budget & capacity planning
• Responsible for all executive management reporting, and the preparation and delivery of all supporting collateral including but not limited to the full maintenance of the project/program in Citi’s Project Management Tool
• Work seamlessly with project teams that are executing using SAFe (Scaled Agile Framework) methodology, understand mapping of project deliverables to EPICS and User stories, track delivery of work through usage of JIRA dashboards; conduct PI (Program Increment) planning and manage PI cycle
• Act in capacity of Release Train Engineer for assigned Agile ART (Agile Release Train) managing capacity allocation and value stream delivery
• Manage the risks and issues of the program and work with the teams to take corrective measurements
• Asses risk when business decisions are made, demonstrating particular consideration for the firm’s reputation and safeguarding Citi, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards

• Oversees the technical aspects of a complex IT project, ensuring technical requirements are met, and collaborating closely with engineers and developers to resolve technical challenges and ensure smooth integration of systems or applications.

• Utilize in-depth knowledge and skills across multiple Applications Development areas to provide technical oversight for solution delivery

• Work closely with technology application owners and functional leads to design and deliver relevant technology solutions for business growth and maintenance
• Business Management related functions supporting programs/projects – Budget & capacity planning
• Responsible for all executive management reporting, and the preparation and delivery of all supporting collateral including but not limited to the full maintenance of the project/program in Citi’s Project Management Tool
• Work seamlessly with project teams that are executing using SAFe (Scaled Agile Framework) methodology, understand mapping of project deliverables to EPICS and User stories, track delivery of work through usage of JIRA dashboards; conduct PI (Program Increment) planning and manage PI cycle
• Act in capacity of Release Train Engineer for assigned Agile ART (Agile Release Train) managing capacity allocation and value stream delivery
• Manage the risks and issues of the program and work with the teams to take corrective measurements
• Asses risk when business decisions are made, demonstrating particular consideration for the firm’s reputation and safeguarding Citi, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.