Application Engineer CAD / CAM (m/f/d) Southern Vietnam at OPEN MIND Technologies AG

Ho Chi Minh City, , Vietnam -

Full Time

Start Date

Immediate

Expiry Date

05 Aug, 26

Salary

0.0

Posted On

07 May, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

CNC Programming, CAM Programming, Machining Process Knowledge, Technical Support, Pre-sales Technical Consulting, Customer Training, Troubleshooting, Analytical Thinking, Problem Solving, Self-organization, Business Development, Vietnamese Fluency, English Proficiency, Customer Relationship Management, 5-axis Technology, CAD/CAM Software

Industry

Software Development

Description

Join the #TEAMCAMFORCE! WITH PASSION AND EXPERIENCE, YOU CAN ACHIEVE ANYTHING We are one of the world's leading developers of high-performance CAD/CAM solutions – and have been for more than 30 years! Our innovative CAD/CAM technologies ensure significantly higher performance in the programming process and set international standards in machining production. What do a top mountain bike, an artificial hip joint and your smartphone have in common? We develop the software to produce these high-end products! With hyperMILL® we control CNC machines. In doing so, we have the highest standards of performance and part quality. As the link between the Vietnamese market and our office in Singapore, we are currently seeking an Application Engineer CAD/CAM to support our customers in the region of southern Vietnam. Your main tasks Elevate Customer Experiences Deliver top-tier technical and after-sales support by consistently providing exceptional service to customers, clients, dealers, and partners in every interaction. Pre-Sales Technical Mastery Leverage your technical expertise in the pre-sales phase by identifying customer needs through targeted questions and proposing tailored solution examples for specific manufacturing challenges. Software Deployment and Customer Empowerment Take ownership of the client experience by delivering precise, high-quality service and empowering customers through comprehensive post-sales training to become confident and proficient software users. Ingenious Troubleshooting, Sales Growth & Collaborative Market Insight Resolve complex technical issues through close collaboration with internal and external stakeholders, ensuring client satisfaction, driving revenue growth, and delivering on commitments in line with market trends and timelines. Your profile Work experience Experience in the field of CNC machines with machining process knowledge (e.g. as a machine tool operator, precision engineer, tool & die maker) and/or CNC programming experience of multiple parts, CAM programming experience will be an added advantage Personal Skills Ability to build positive relationships with customers and other stakeholders, strong problem-solving skills and an analytical mindset to identify and resolve complex technical issues as well as a good sense of self-organization Good sense of exploring business opportunites A proactive approach to attracting potential new customers, presenting our software to prospective clients and an entrepreneurial mindset Language Skills Fluent Vietnamese and basic English to communicate within our international teams Why us? Competitive compensation package A competitive remuneration package, including fixed and performance-based components, together with comprehensive benefits Work-life balance maximum flexibility through a hybrid working model and trust-based working hours Individual development opportunities Comprehensive training program with in-house training courses and various internal learning groups on different topics, LinkedIn Learning and external seminars OPEN MIND events Various company events throughout the year, such as team events and our biennial Sales & Tech symposium About us 17 subsidiaries around the world, over 360 motivated employees, one goal: As TEAMCAMFORCE, we work together on the future of digital manufacturing. We have been a leading manufacturer of high-performance CAD/CAM solutions for more than 30 years and, as a pioneer in the field of 5-axis technology, we are still characterized by an undiminished spirit of innovation. With a passion for perfect programming and efficient manufacturing, we work together to make our CAD/CAM technologies better every day. What’s more, thanks to our close partnerships with all the major manufacturers in the machining industry, we think outside the box, meaning we always offer our customers the best solution. Modern and passionate: We are located on every continent and globally networked across every national border. We cultivate open and active cooperation so that every employee can contribute their skills in the best way possible. We are looking for people who contribute their ideas and talent, who want to make a difference, and are willing to give their best together with us. That is OPEN MIND. Become one of us – become a part of #TEAMCAMFORCE!

Responsibilities

Provide high-tier technical pre-sales and after-sales support to customers and partners in southern Vietnam. Deliver software deployment, comprehensive user training, and resolve complex technical issues to drive revenue growth.