Application Engineer

at  Emerson

We are looking for an Application Engineer who will be responsible for assisting the Sales Department to gain customer orders by providing a sales office service as determined by the business unit.
In this role, you will assist the Sales team to secure orders by the following responsibilities and other requests from the Inside Sales Manager/Supervisor in the pursuit of serving our customers. We look forward to seeing your application!

PREFERRED QUALIFICATIONS THAT SET YOU APART:

• Previous experience in a matrix organization.

IN THIS ROLE, YOUR RESPONSIBILITIES WILL BE:

• Liaising with customers to clarify their product requirements and preparing and sending quotations within the specified timescale;
• Following up quotations by telephone and email to assist in securing orders from our customers.
• Building a good relationship with customers by phone and email to augment good intercompany communication in pursuit of selling product;
• Ensure that all quotations are logged accurately on to the relevant system and provide feedback on quotes as required by the Inside Sales Manager;
• Liaise with and provide information to specific outside sales team members to assist them in securing customer orders.
• Provide Weekly and Monthly quotation forecasts to the Inside Sales Manager /Supervisor, as well as technical and application support to customers;
• Working with your colleagues to ensure a high level of customer service;
• Assist in sales forecasting and developing the long term business relationships;
• Follow standard work process and ensure all business is in accordance with Delegation of Authority, company Policies and Procedures;
• Any Other Sales Function duties as directed by your supervisor or manager to secure new customer orders to the business;Continually review and implement improvement opportunities.

FOR THIS ROLE, YOU WILL NEED:

• Technical University Degree in Engineering
• 2 year experience in a technical role;
• Proficiency in the English language;
• Proficiency in MS Office Suite;
• A customer centric approach and the ability to work with deadlines;
• The ability to work in an international environment.