Application Engineer at Fortress Information Security

Orlando, Florida, United States -

Full Time

Start Date

Immediate

Expiry Date

17 Jul, 26

Salary

94212.0

Posted On

18 Apr, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Software development, Python, Java, Git, Jira, Agile, Cybersecurity, Generative AI, RAG, Chatbot frameworks, Technical documentation, Problem-solving, Analytical skills, Communication skills, Microsoft Office Suite, Integration

Industry

Computer and Network Security

Description

Application Engineer Location: Orlando, FL (Hybrid) In Office Requirement: 1-2 times per month or as needed Compensation: $67, 832 - $94,212 per year, depending on experience and qualifications Employment Type: Full-Time Clearance: Ability to obtain and maintain a Secret U.S. Security Clearance (required) What you can expect as the Application Engineer at Fortress… As an Application Engineer, you will play a critical role in delivering secure, high-impact solutions to some of the world’s most complex supply chain ecosystems. This position combines deep technical expertise with customer engagement, owning the successful implementation, integration, and optimization of Fortress platform solutions. Acting as a key bridge between customers, Product, and Engineering, the Application Engineer translates real-world challenges into scalable solutions, accelerates customer adoption, and directly influences product innovation. This role is ideal for someone who thrives in a fast-paced environment, enjoys solving complex technical problems, and wants to make a measurable impact on both customer outcomes and the evolution of cutting-edge cybersecurity products. Responsibilities Include: * Lead implementation and integration of Fortress software solutions within customer environments. * Translate customer requirements into scalable, secure technical solutions aligned with platform capabilities. * Troubleshoot and resolve complex technical issues arising during implementation and integration processes. * Develop and maintain technical documentation to support product implementation, usage, and troubleshooting. * Collaborate with Product and Engineering teams to gather requirements and inform product specifications. * Contribute to the development and standardization of integration best practices and reusable solution patterns. * Provide structured feedback to Product Management and Engineering based on customer needs and implementation insights. * Incorporate AI/ML capabilities (e.g., generative AI, RAG, chatbot frameworks) into workflows to improve automation and insight generation. * Perform other duties and responsibilities as assigned. Minimum Qualifications: * 2-4 years of experience with software development methodologies and practices. * Proficiency in at least one programming language (e.g., Python, Java). * Familiarity with software development frameworks and tools (e.g., Git, Jira, and Agile).  * Strong problem-solving and analytical skills. * Proven ability to incorporate AI/ML models or autonomous agents (e.g., generative AI, RAG, chatbot frameworks) into integration workflows to automate tasks and provide intelligent insights. * Strong written and verbal communication skills. * Ability to work effectively in a team-oriented environment.   * Familiarity with cybersecurity concepts and technologies.  * Ability to travel to the Orlando headquarters twice a month (or more as requested) * Ability to obtain and maintain a Secret U.S. Security Clearance (required) * Proficiency in Microsoft Office Suite, including Word, Excel, PowerPoint, and Outlook. Preferred Skills: * Ability to independently use and refine AI-driven prompts to enhance the quality, efficiency, and insight of regular work processes. Education: * BS/BA in Information Technology, Computer Science, Data Analytics, or equivalent degree from an accredited university. Employee Benefits: * Remote and Hybrid working environment * Competitive pay structure * Medical, dental, vision plans with employees covered up to 90% with highly progressive options for dependents and families * Company paid life, short- and long-term disability insurance * Employee Assistance Program * 401(k) match * Flexible Paid Time Off * Parental Leave Employment Perks: * We provide each employee with professional growth opportunities through succession planning, up-skilling, and certifications * Tuition and certification reimbursement * Employee Referral Programs * Company Sponsored Events Fortress is proud to be an Equal Opportunity Employer. All employees and applicants will receive consideration for employment without regard to age, color, disability, gender, national origin, race, religion, sexual orientation, gender identity, protected veteran status, or any other classification protected by federal, state, or local law. Fortress Information Security takes part in the E-Verify process for all new hires. For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will have to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.

Responsibilities

The Application Engineer will lead the implementation and integration of Fortress software solutions while acting as a bridge between customers, product, and engineering teams. They will troubleshoot technical issues, develop documentation, and incorporate AI/ML capabilities into workflows to improve automation.