Application Engineer - Global Support at Ralliant

Ahmedabad, gujarat, India -

Full Time

Start Date

Immediate

Expiry Date

13 Apr, 26

Salary

0.0

Posted On

13 Jan, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Technical Support, Customer Assistance, Product Knowledge, Order Management, Problem Solving, Communication, Proactivity, Documentation, Manufacturing Support, Quality Analysis, Pricing Strategy, Product Development, Sales Support, Research, Troubleshooting

Industry

Electrical Equipment Manufacturing

Description

BASIC FUNCTION: This is a global support position, working cross geographically to support customers and in-Geography Applications Engineers to ensure Qualitrol is able to provide quality support. Responsible for the selection and use of Qualitrol products to satisfy customer application requirements. Main duties include, but are not limited to: order assistance (quoting, pricing and delivery determination), review of design drawings, as well as technical support for manufacturing, sales and product management functions as appropriate. ESSENTIAL DUTIES: Respond to customer requests for information on Qualitrol Products and Applications of products, helping to enhance Qualitrol’s sales in the process. Provide customer technical assistance for product questions and problems from the point of quotation request through post shipment and installation. Provide written quotations for all standard and non-standard products. Implement appropriate pricing policies, including; determination of pricing for non-standard products as well as resolving system-pricing discrepancies. Review and enter Purchase Orders. Research and determine product solutions. Initiate New Product models, derivatives, specials, as necessary to meet agreed upon customer needs. Be extremely proactive and customer responsive. Customer feedback should be positive regarding response quality and timeliness. Document all product selection and product specification choices. Support manufacturing by answering questions as required and trouble-shooting order related problems. Analyze product failures and customer concerns. Assist in customer quality concerns. Generate reports and CQC’s as required. Travel in support of sales organization may be required periodically Ralliant Corporation Overview Ralliant, originally part of Fortive, now stands as a bold, independent public company driving innovation at the forefront of precision technology. With a global footprint and a legacy of excellence, we empower engineers to bring next-generation breakthroughs to life — faster, smarter, and more reliably. Our high-performance instruments, sensors, and subsystems fuel mission-critical advancements across industries, enabling real-world impact where it matters most. At Ralliant we're building the future, together with those driven to push boundaries, solve complex problems, and leave a lasting mark on the world. About Qualitrol QUALITROL manufactures monitoring and protection devices for high value electrical assets and OEM manufacturing companies. Established in 1945, QUALITROL produces thousands of different types of products on demand and customized to meet our individual customers’ needs. We are the largest and most trusted global leader for partial discharge monitoring, asset protection equipment and information products across power generation, transmission, and distribution. At Qualitrol, we are redefining condition-based monitoring. We Are an Equal Opportunity Employer. Ralliant Corporation and all Ralliant Companies are proud to be equal opportunity employers. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity or expression, or other characteristics protected by law. Ralliant and all Ralliant Companies are also committed to providing reasonable accommodations for applicants with disabilities. Individuals who need a reasonable accommodation because of a disability for any part of the employment application process, please contact us at applyassistance@Ralliant.com. Bonus or Equity This position is also eligible for bonus as part of the total compensation package.

Responsibilities

The Application Engineer is responsible for providing global support to customers and in-Geography Applications Engineers, ensuring quality support and product selection. Key duties include responding to customer inquiries, providing technical assistance, and supporting manufacturing and sales functions.