Company With around 480 locations in over 40 countries, thyssenkrupp Materials Services is the biggest materials distributor and service provider in the western world. The broad service spectrum offered by the materials experts enables customers to focus on their individual core business. The area of Materials Services spans two strategic areas: global materials distribution as one-stop-shop – from steel and stainless steel, tubes and pipes, nonferrous metals and specialty materials to plastics and raw materials – and tailored services in the areas of materials management and supply chain management. An extensive omnichannel architecture offers 250,000 customers worldwide cross-channel, round-the-clock access to more than 150,000 products and services. A highly efficient logistics system ensures that all requested services are smoothly integrated into customer production processes “just-in-time” or “just-in-sequence”. Copper and Brass Sales, a division of thyssenkrupp Materials NA, Inc., is the source in your supply base that provides you with the inventory management expertise and value-added processing services necessary to help you compete in today’s global market. With our comprehensive line of nonferrous metals and alloys, wide variety of precision processing capabilities, and a focus on customer service that is unmatched in the industry, Copper and Brass Sales earns our reputation as a leading metals service center with each and every order.

JOB SUMMARY

The applications engineer oversees the management of business specific applications and production systems. Business specific applications may include both custom applications and/or COTS (Commercial Off-The-Shelf) software. Production systems may include devices such as components of hand-held scan guns as well as shop-floor systems.

JOB DESCRIPTION

This position must be based near one of the following locations:

• Windsor, ON
• Southfield, MI
• Brownstown, MI
• Auburn Hills, MI
• Troy, MI
• Greenville, SC
• Toledo, OH

KEY ACCOUNTABILITIES:

• Provides on-call support and analysis for incident management using appropriate techniques
• Adheres to Standard Guidelines and Operating Procedures
• Works independently with limited supervision
• Knowledgeable of COTS best practices and IT Infrastructure
• Develops or maintains business-specific application configurations
• Confers with management and users for design requirements
• Communicates technical and non-technical material effectively
• Collecting and documenting business requirements
• Understands and improves business processes
• Analyzes problems and creates workflow diagrams
• Evaluates and modifies existing systems upon request
• Tests and implements completed configurations
• Continuously improves operations and work processes
• Performs other duties as assigned by the manager
  The above is intended to describe the general content of and requirement for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.

QUALIFICATIONS:

Minimum Requirements

• Bachelor’s degree (B. A.) in Computer Science or Engineering from four-year College or university
• Five years related technical experience and/or training
• 35% travel based on operational demands and implementation’s

Technical Competencies: Technical competencies vary based on functional area.

Operations Support

• Handheld and Desktop devices management
• Mobicontrol
• SFTP Protocols
• SQL and stored procedure to version control software (MS VSS, MS Visual Studio)
• Network and access point management

Third Party Applications

• Microsoft 365 Apps including PowerBI, SharePoint
• TMC including McLeod, PC Miler
• EDI HQX integration software
• Insequence sequencing software
• Navision including, Zeta Docs, Jet Data manager, Quick Tags
• Rajant
• Device magic / Amazon Web Services