Application Engineer - Water treatment

at  Ecolab

As the industry leader in water technology, we’re growing and need talented people like you to help us continue to protect the world’s most vital resources. Nalco Water, an Ecolab Company, has an immediate need for an Application Engineer in our Heavy Industry. If you are a passionate professional that enjoys interacting with customers and likes to work in an autonomous environment, we invite you to apply. This is your opportunity to join a large growing company offering a competitive salary package and other fringe benefits and build on your own career. You will be joining a talented team that supports water & process treatment applications for a variety of industries. You will be primarily responsible for the service at our customer in Antwerp (B) and support the sales team on projects at these customers.

MINIMUM QUALIFICATIONS:

• You preferably have a Master’s degree in Engineering (Chemical, Industrial, Process), Life Science (Chemistry, Biochemistry,…) or equivalent due to experience.
• 2 years of technical service or field sales support experience
• Must have a valid Driver’s License and acceptable Motor Vehicle Record
• Experience working with Microsoft Office Suite
• You speak Fluent Dutch and English

PREFERRED QUALIFICATIONS:

• Water treatment or specialty chemical industry experience;
• Working knowledge of boilers, cooling towers, and wastewater treatment systems would be an advantage.
• Ability to sell value-added products to customers.
• Carry aptitude and confidence to deal with large national and multi-national customers
• You have excellent interpersonal and communication (written and verbal) skills.
• Experience working with MS Excel Spreadsheets.

• Provide routine service support to Sales Representatives in strategic district accounts to execute agreed upon customer system assurance and continuous improvement plans
• Assist Sales Representatives with plant surveys of prospective customers
• Assist Sales Representatives with start-ups of new applications in both existing customers and in new accounts
• Develop strong relationships with the key stakeholders in the strategic district accounts where you provide service support to other District Sales Representatives
• Provide technical support to customers; identifying and resolving customer pain points, escalating as required
• Engage in problem solving by performing system analysis, interpreting data and providing written recommendations to ensure customer operations are performing at optimal levels;
• Support services include: Sample testing, light maintenance, customer service, service report generation, chemical ordering, chemical inventory management, general labor activities
• Follow Ecolab safety guidelines and incident reporting requirements