Application Functional Support at Inetum

Lisbon, , Portugal -

Full Time

Start Date

Immediate

Expiry Date

10 May, 26

Salary

0.0

Posted On

09 Feb, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

SQL, UNIX, Ksh, Bash, Dynatrace, Autosys, Financial Markets, Communication, Teamwork, Analytical, Problem-solving

Industry

IT Services and IT Consulting

Description

Company Description Inetum is a global leader in IT services, dedicated to providing innovative solutions to our clients. We are committed to fostering a dynamic, inclusive workplace that values diversity, where creativity and collaboration thrive. We operate in 19 countries with more than 28,000 employees worldwide. If you are looking for a dynamic, innovative, and technology-driven company, Inetum is the place for you! Come be Inetum! Job Description This role operates within an Application Support Team, with primary responsibility for resolving all production-related issues associated with the Application in support of ALMT (Asset Liability Management & Treasury) operations. We seek a highly skilled and motivated IT Support Engineer to deliver critical technical and functional support within our ALMT function. The consultant must have a strong understanding of finance, particularly the management of passive assets, bonds, and Forex. The position is to provide support for end-users located on the trading floor for their booking problems and ensure the monitoring of investment deals (Forex, Equity, Money Market & Derivatives). Provide frontline support by diagnosing and resolving technical and functional issues related to the application and its ecosystem. Collaborate with finance and IT teams to enhance system functionality and user experience. Document processes and provide clear instructions for the teams Regularly update support documentation and create user guides. Incident management (analysis, resolution, communication) Main Tasks: Provide frontline support by diagnosing and resolving technical and functional issues related to the application application and its ecosystem. Collaborate with finance and IT teams to enhance system functionality and user experience Document processes and provide clear instructions for the teams Regularly update support documentation and create user guides Incident management (analysis, resolution, communication) Qualifications SQL - Practice UNIX - Expert Ksh/Bash - Notions Dynatrace, Autosys - Notions Financial Markets - Transversal Financial Markets - Expert Soft Skills: Communication - oral & written Ability to collaborate / Teamwork Analytical Problem-solving Additional Information

Responsibilities

The role involves providing frontline support by diagnosing and resolving technical and functional issues related to the application and its ecosystem. Additionally, the consultant will collaborate with finance and IT teams to enhance system functionality and user experience.