Job Number: 52928

The Application Services Branch of the Edmonton Police Service requires one (1) Applications Analyst who is self-motivated and an organized individual with exceptional technical and interpersonal skills to support applications and integrations between critical systems. Responsibilities will include:

• Provide support and maintenance to custom developed components of systems, vendor delivered applications, web-based systems, and integrations/interfaces between systems used throughout EPS.
• Lead technical activities on prioritized projects and programs
• Troubleshooting issues with the systems and providing preventative maintenance on various applications.
• Planning, prioritizing, scheduling, estimating work and executing all modifications required to support applications.
• Designing, developing, configuring, implementing and supporting various applications and integrations.
• Providing technical expertise involving all phases of research, feasibility, design, development, data conversion plans, implementation and support of software applications and integrations.
• Supporting and maintaining various client-server applications.
• Ensuring that all of the desktop/server/web application problems are addressed in a timely matter.
• Designing, developing, implementing, and supporting integrations and applications (using SQL, ASP.NET, VB.NET, C#, Python, FME and Microsoft PowerPlatform).
• Working collaboratively with all members of the IT Branch to address application and integration issues in a timely manner.
• Working collaboratively with other EPS units to find solutions for business problems through process or by use of software.
• Creating system documentation including data models, systems designs and operation support documents.
• Providing training to users and performing related duties as required.

Qualifications:

• Degree in a related discipline and four (4) years relevant experience OR Post secondary diploma in a related discipline and five (5) years relevance experience OR one (1) year related certificate and seven (7) years relevant experience.
• Minimum of four (4) year providing application support. Experience providing 24x7 on-call support to a mission-critical application or system would be an asset.
• Minimum of four (4) years progressively responsible experience in the following: programming, systems analysis and design, process and data modeling, designing and developing applications, Microsoft ASP.NET, VB.NET OR C#.
• Experience in the following would be considered an asset: FME, Microsoft PowerPlatform, Web API, Rest / Soap APIs, JavaScript, C#, ASP.NET, VB.NET, CSS, Bootstrap, Unit Testing, Active Directory, Azure DevOps, Web Content Management System, PowerShell & SQL).
• Experience supporting and configuring Microsoft Windows Servers.
• Experience working with SAP Success Factors and / or Workforce Scheduler including implementing, configuring and integrating with other applications is an asset.
• Microsoft Certified Professional Developer (MCPD) or Azure Developer Associate designation is an asset.
• ITIL certification would be an asset.
• Experience supporting cloud-based systems would be an asset.
• Excellent organizational, interpersonal, verbal, and written skills with a strong focus on customer service, and the ability to excel within a team environment.

• Provide support and maintenance to custom developed components of systems, vendor delivered applications, web-based systems, and integrations/interfaces between systems used throughout EPS.
• Lead technical activities on prioritized projects and programs
• Troubleshooting issues with the systems and providing preventative maintenance on various applications.
• Planning, prioritizing, scheduling, estimating work and executing all modifications required to support applications.
• Designing, developing, configuring, implementing and supporting various applications and integrations.
• Providing technical expertise involving all phases of research, feasibility, design, development, data conversion plans, implementation and support of software applications and integrations.
• Supporting and maintaining various client-server applications.
• Ensuring that all of the desktop/server/web application problems are addressed in a timely matter.
• Designing, developing, implementing, and supporting integrations and applications (using SQL, ASP.NET, VB.NET, C#, Python, FME and Microsoft PowerPlatform).
• Working collaboratively with all members of the IT Branch to address application and integration issues in a timely manner.
• Working collaboratively with other EPS units to find solutions for business problems through process or by use of software.
• Creating system documentation including data models, systems designs and operation support documents.
• Providing training to users and performing related duties as required