POSITION SUMMARY

Leads team focused on application and solution enhancement and support. Enhances, maintains and supports solutions or improvements to business systems that can be accomplished through technology or alternative uses of existing technology. Serves as a liaison between the technical team, organization leadership, and providers. Oversees technical debt management, currency, KPIs, optimization of people and vendor activity.

PREFERRED EXPERIENCE & SKILLS:

• Knowledgeable with Commercial or Personal Lines products and systems
• Exposure to Enterprise Business Agility
• Exposure to complex larger scale initiatives
• Experience coordinating complex scope items
• Experience communicating with Sr/Executive sponsors and stakeholders across IT and the Business
• Demonstrate success partnering with other portfolios

CAPABILITIES

• Values Diversity (Leader)
• Optimizes Work Processes (Leader)
• Self-development (Leader)
• Cultivates Innovation (Leader)
• Customer Focus (Leader)
• Decision Quality (Leader)
• Collaborates (Leader)
• Develops Talent (Leader)
• Ensures Accountability (Leader)
• Instills Trust (Leader)
• Nimble Learning (Leader)
• Persuades (Leader)
• Plans and Aligns (Leader)
• Drives vision and purpose (Leader)

MINIMUM EDUCATIONAL AND EXPERIENCE REQUIREMENTS

• Bachelor’s degree, in computer or information science, business or equivalent and four years’ experience in IT or related discipline; or
• Associate degree in computer or information science, business or equivalent and six years’ experience in IT or related discipline; or
• High School diploma or equivalent and eight years’ experience in IT or related discipline.

ADDITIONAL EXPERIENCE

• Prior supervisory or leadership experience preferred.

PHYSICAL REQUIREMENTS

• Ability to move over 50 lbs using lifting aide equipment; Rarely
• Climbing/accessing heights; Rarely
• Driving; Rarely
• Lifting/Moving 0-20 lbs; Occasional (<20%)
• Lifting/Moving 20-50 lbs; Occasional (<20%)
• Manual Keying/Data Entry/inputting information/computer use; Often (20-50%)
• Pushing/Pulling/moving objects, equipment with wheels; Rarely
  Nearest Major Market: Eri

WHAT YOU’LL DO:

Leading a delivery team operating in an agile environment driving the execution of the ErieAuto Program and other future Product Transformation Programs.

DUTIES AND RESPONSIBILITIES

• Manages overall operations of designated area of authority. Interviews, hires, trains, and directs personnel. Prepares and conducts performance assessments, coordinates discipline and oversees Employee development as required.
• Identifies and analyzes business needs, requirements, and objectives, making recommendations for solutions or improvements to business systems through technology or alternative uses of existing technology.
• Continuous Improvement and Compliance: Evaluates technology, processes, and architecture to improve performance, plans for team capacity, provides audit support, compliance management, and monitors KPIs to ensure application health and efficient execution.
• Vendor and Financial Management: Manages the integration of vendor partner development into solutions, conducts financial health analysis to manage IT budgets, and plans technology investment decisions to optimize application success.
• Implements policy and strategy for short-term results.
• Requires influence over others outside of the job area regarding policies, practices, and procedures.
  The first five duties listed are the functions identified as essential to the job. Essential functions are those job duties that must be performed in order for the job to be accomplished.
  This position description in no way states or implies that these are the only duties to be performed by the incumbent. Employees are required to follow any other job-related instruction and to perform any other duties as requested by their supervisor, or as become clear.

salary range is for this level and may vary based on actual level of role hired for

• This range represents a national range and the actual salary will depend on several factors including the scope and complexity of the role and the skills, education, training, credentials, location, and experience of an applicant, as well as level of role for which the successful candidate is hired. Position may be eligible for an annual bonus payment