Application Manager at ICM Solutions LLC

Phoenix, Arizona, United States -

Full Time

Start Date

Immediate

Expiry Date

15 Dec, 25

Salary

0.0

Posted On

16 Sep, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Technical Expertise, Crushing Equipment, Screening Equipment, Troubleshooting, Training, Site Evaluations, Process Improvements, Customer Support, Mechanical Issues, Hydraulic Issues, Electrical Issues, Safety Protocols, Inventory Management, Communication, Leadership, Collaboration

Industry

Machinery Manufacturing

Description

Description We are seeking a technically skilled and solutions-oriented Crushing and Screening Application Expert to support our operations across Arizona and surrounding regions. This role is responsible for providing expert-level guidance on crushing and screening equipment, including setup, optimization, troubleshooting, and training. The ideal candidate will work closely with customers, sales teams, and service technicians to ensure equipment is operating at peak performance and delivering maximum value. This position requires a deep understanding of material processing applications and a strong commitment to customer success. Responsibilities and Duties: Provide technical expertise on crushing and screening equipment, including configuration, operation, and optimization Collaborate with sales and service teams to support equipment demonstrations, commissioning, and troubleshooting Conduct site evaluations to recommend equipment setups and process improvements Train customers and internal teams on best practices for equipment operation and maintenance Understand gradations and ability to assist customers with meeting required spec Assist in diagnosing and resolving complex mechanical, hydraulic, and electrical issues Support rental fleet operations through setup, inspections, and performance monitoring Maintain accurate documentation of site visits, recommendations, and customer interactions Travel to customer sites for hands-on support and application consulting Stay current with industry trends, equipment advancements, and safety standards Maintain a professional appearance and represent ICM Solutions with integrity and technical excellence Perform all other duties as assigned Preferred Experience: High school diploma or equivalent; technical certifications or engineering background preferred Minimum 5 years of experience in crushing and screening applications or heavy equipment operations Strong understanding of material processing workflows and equipment configurations Clean MVR (No more than 1 moving violation under the age of 25, and no more than 2 if over the age of 25) Ability to work independently and travel frequently, including overnight stays Must be able to obtain and maintain MSHA clearances Familiarity with safety protocols, including lock-out/tag-out procedures Proven experience in equipment rental, inventory management, or related field Strong organizational and leadership skills Excellent communication and contract management abilities Proficiency in inventory software and reporting tools Familiarity with equipment maintenance processes and service documentation Understanding of market dynamics and customer demand in the equipment industry Ability to educate and collaborate effectively with cross-functional teams Ability to work in a fast-paced, customer-driven environment Travel Requirements: Out of town as required with multiple nights possible. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c).

Responsibilities

The Application Manager will provide expert-level guidance on crushing and screening equipment, ensuring optimal performance and customer satisfaction. Responsibilities include technical support, training, site evaluations, and collaboration with sales and service teams.