Application Manager & Platform Owner at isolutions

Barcelona, Catalonia, Spain -

Full Time

Start Date

Immediate

Expiry Date

31 Aug, 26

Salary

0.0

Posted On

02 Jun, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Billing Administration, Customer Service, Project Coordination, Microsoft Partner Incentive Management, Marketplace Management, Order Processing, Stakeholder Engagement, German Language Proficiency, English Language Proficiency

Industry

IT Services and IT Consulting

Description

What can you expect from us? Continuous Learning from Day 1: We support your personal and professional development with both time and financial resources. Strong Company Culture: Open communication, helpfulness, authentic collaboration, and a true learn-it-all mindset. Living New Work: Flexible working hours and the freedom to work hybrid from Barcelona or remotely from anywhere in Spain. International Environment: Work with people from diverse backgrounds and collaborate with colleagues across Switzerland in Bern, Basel, and Zurich. Room to Shape and Create: With us, you can actively contribute ideas and create real value for our clients and the team. Master a New Language: We offer free language courses in German, English, Catalan, and more. Introduction Are you passionate about IT services and eager to grow in a dynamic, international environment? Join our dynamic, international team across Spain and Switzerland as an IT Administrative Assistant! We are a dedicated Microsoft IT service provider, and we are on the lookout for a dedicated IT Administrative Assistant who embodies meticulous attention to detail, exceptional organizational skills, and the ability to juggle multiple tasks efficiently. Become part of our fantastic crew and shape the future of your career with us! This is what you get up for in the morning: As an IT Administrative Assistant, you will be responsible for the administration and billing of recurring services to our customers. Keeping quality standards, you support project managers and executives in billing, report writing and coordination of various tasks. You manage the incentive programs of Microsoft and other partners and ensure the correct allocation. You map our products commercially in the isolutions Marketplace and ensure that customers can always book services. You train customers using the Marketplace and ensure regular checks. You process ourcustomers'orders from our online store and train users in how to use them. We would like you to bring: 2+ years of experience in an administrative and/or customer-facing role. You are reliable, detail and solution-oriented, have high quality standards and a passion for administrative tasks. Excellent communication skills and ability to engage with different stakeholders. Preferably, you have already worked for IT service providers. Fluent/native level of German (at least C1) and fluent level of English. About us ARE - YOU - READY? At isolutions, we have been shaping the future since 1999 – our own and that of our customers! #WeShapeTheFuture Here, you get the chance to make a real impact and create value for companies in Switzerland. With the latest Microsoft technologies – from Power Platform and Azure to Copilot – we are shaping the digital workplace of tomorrow! We passionately develop smart, ambitious, and creative solutions in a team of experts driven by entrepreneurial spirit, transparency, and a strong do-it-yourself mentality.

Responsibilities

The role involves managing the administration and billing of recurring services and coordinating tasks for project managers and executives. Additionally, the position handles Microsoft incentive programs, marketplace product mapping, and customer order processing.