For over four decades, the higher education experts at Jenzabar have been helping colleges and universities across the world thrive through multiple services. The Jenzabar culture is one that fosters an entrepreneurial environment, where employees are encouraged to be creative, work hard, and have a great time while doing so. We believe in open doors, asking tough questions, respecting each other, and surpassing our clients’ expectations every step of the way. It’s an enjoyable place to be, with casual dress and a relaxed atmosphere.

POSITION SUMMARY:

The Managed Resources Application & Network Administrator will have the proven ability to work both independently and within a team to achieve results. Should have the ability to quickly analyze problems and to work cooperatively with the assigned client and other Jenzabar associates to determine the problem, verify potential solutions, and to solve the problem in a professional, courteous, and accurate manner with an enough level of ongoing communication and follow-up.
The Application & Network Administrator will be dedicated to a client site located in Manhattan, New York. The position is mostly remote but will require one to two days a week on campus.

QUALIFICATIONS:

• 4-6 years in an application and network systems role
• Experience with Web Servers, application servers and mission critical applications
• Windows or Linux experience
• Experience working in a virtualized environment
• Problem Solving and troubleshooting skills, including ability to perform root cause analysis design preventative activities
• Excellent analytical and problem-solving skills
• Able to quickly learn new software setup requirements, configuration rules, update procedures, etc. (and to then train other users, whether the customer or internal Jenzabar associates)
• Take responsibility for and show initiative in learning how to use/manage systems more effectively
• Excellent verbal and written communication skills
  The pay range for this position is $70,000-82,000/year; however, base pay offered may vary depending on job-related knowledge, geographic location, skills, and experience. This position is eligible for an annual bonus in addition to a full range of benefits. This information is provided per the relevant state and local pay transparency laws for the location in which this position will be performed.

• Modify student, faculty and staff scripts to accept incoming and outgoing users on semester basis, request by OAA, system or policy changes
• Configure and maintain firewalls
• Oversee security and apply fixes, patches, updates to network equipment and firewalls
• Manage external backups and restore data and SQL database
• Assist client with their business continuity plan efforts
• Manage existing integrations for all administrative applications
• Support enterprise systems (Jenzabar, EMS, Blackbaud, RaiserEdge, FinancialEdge, Docuware, Handshake, Interfolio, Panopto, O365 etc.)
• Maintain existing databases
• Install, configure, update certificates for all equipment
• Configure and maintain DNS, DHCP, VLAN
• Manage scripts and stored procedures
• Create and maintain reports on the Report server