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At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.

SAPECSCareers

We are looking for experienced Application Operations SRE / IT Technology Services Experts – SAP Enterprise Cloud Services Delivery

IT Technology Services Experts are

• Responsible for 24x7 availability of SAP systems running in SAP ECS;
• Respond, troubleshoot and resolve alerts and incidents;
• Being an escalation point for, on LLD Level (Last Line of defense), productive issues; Follow change management processes during service request execution;
• Seek opportunities to streamline standard operating procedures through automation;
• Must feel comfortable working in a fast paced, dynamic and flexible environment; Operates effectively in a global 24x7 International team.
• Drive various projects to optimize the concepts how HANA Enterprise Cloud operates the various SAP solutions. This can include onboarding new solutions, working on changing setup guidelines, validating new application versions, designing work instructions for changing certain configurations etc.
• As part of problem management, you will also design and implement counter measures to prevent repetition of the issue for all Enterprise Cloud customers.
• Design and conduct knowledge transfer to the global Operations community and create technical documentation, incl. technical operational concepts, process flows and guidelines